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Title: Oracle CRM Technical Consultant

Job Description

Provide technical guidance as to the capabilities of the current CRM (Oracle On-Demand) platform and make suggestions as to the best approach given CRM requirements

Work with business users to gather, analyze and document business requirements to develop dashboard and online reports.

Expertise in working knowledge on CRM on demand LIfe sciences Edition(Medical Industry)

Well versed with on demand custom reports, interface customization(Dashboards).

Design solutions to CRM business requirements, including integrations with other Business Support Systems (BSS)

Develop Project Plans for the implementation of CRM solutions, following up on task status and providing weekly status reports

Configuring the CRM platform according to designs

Develop and execute Test Plans to ensure the delivered solution meets business requirements

Handover technical and process documentation to Operations for the support of CRM

Coordinate support issues and other day-to-day communications with the vendor

Knowledge, Skills and Abilities

At least 4+ years experience of hands-on Oracle CRM (OnDemand/Siebel) implementations

Deep technical knowledge of CRM and its Architecture

Familiarity with development methodologies (agile, scrum, etc) and the software development lifecycle in general (SDLC)

Strong analytic and problem solving skills.

Strong written and communication skills

Ability to work unsupervised with remote and local teams

Willingness to take-on a variety of tasks

Minimum 4 years experience implementing Oracle CRM

Bachelors Degree in Computer Science or equivalent field

Habilidades: CRM, Oracle, Siebel

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Acerca do Empregador:
( 0 comentários ) Philippines

ID do Projeto: #6820091

1 freelancer está ofertando em média ₱33333 para este trabalho

devesh5m

An experienced siebel consultant can provide expertise. We have worked on very large CRM integration project

₱33333 PHP in 5 dias
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