A leading international market research agency is in need of a freelance phone support agent to work from home, calling potential survey respondents.
* call potential survey respondents from home to obtain their contact details or to follow up on their participation
* follow up on all initial contacts
* table entry of all obtained information and reactions
* interact with market research team for briefing and feedback
* calls must be made between 9am to 6pm from Monday to Friday in the country-assigned respective time zone, e.g. Europe, Asia, Australia, Africa or America
* payment will be based on hourly rate 2 USD/hr, 8 hours per day (max 40 hours per week)
* call centre or phone support experience
* fluent English speaker
* ability to converse in other languages (e.g. German, French, Dutch, Spanish, Portuguese, Italian, Japanese) is a PLUS
* experience in market research, marketing, lead generation or data base administration
* excellent techniques and abilities to obtain required information on the phone
* ability to apply appropriate actions to effectively control a telephone call
* ability to use the most appropriate way to communicate with different behaviour types on the telephone
* use questioning and listening skills that support effective telephone communication
* understand the impact of attitude in handling calls professionally
* outstanding communication skills, persuasiveness, adaptability, initiative, judgement, voice skills, tenaciousness, resilience, negotiation skills, work under pressure, high energy level, data entry skills
* have computer, microphone, headphones and an internet connection at home
Should you be interested in this vacancy, please send your CV with photo (PDF/ Word file) to email@example.com.
17 freelancers estão ofertando em média $5/hora para esse trabalho
Hi! i my name is reena and i am very much interested in completing this project in a exceptional way and within the time frame as per your [login to view URL] forward to hearing from you soon.