Answering phones to handle simple issues which FAQ's can be provided for OR redirecting to appropriate AUS resource.
11 freelancers are bidding on average $153 for this job
I do have more than 7 years of work experience,worked with oracle financial services in customer service. Do hold a MBA degree. If given an opportunity will not let you down . Looking forward to work with you.
As I work in a software company I have experience in calling and convincing clients and also solve the issues they are facing, I think I would be a suitable candidate for this requirement.