I need a clone of this Application:
[url removed, login to view]
It's a live help system and I need to create the same product.
The service will be offered to our customerr using the ASP business model.
Have a look at the above site for a full description of the features I need.
In particoular, I need:
- Proactive Chat and Help Buttons
- Real-time site monitoring
- Chat note on each session
- Web Page Redirection
- Customizable away messages
- Chat buttons on site and emails Canned messages and URLs
- Pushing pictures during the chat
- Chat transcripts
- Multiple Chat Sessions
- Ability to transfer chats to other agents
- Language packs support ((I live in Europe, so I must translate the application in Italian, Spanish, French...).
- Skins support for customer chat window.
- Fully customizables messages (i.e. welcome message, operator message etc. etc.) by the customer himself
- No downloads required for a chat session (just a button, cusomizable by the customer on his website)
7. Customer account management
8. SSL Chat session
**and every other features of livehuman
At this phase, I don't need Audio and Video streaming on client chat window, so don't worry for this.**
Please, note that the project should be completely implemented using a Microsoft environement, such as: SQL Server, Windows Server and (mandatory) .NET Platform (Visual Basic .NET and [url removed, login to view]).
I need also 6 months support (included in your bid) in case of bugs.
**You should REMEMBER: Only for professional people. If you don't fulfill the requirements, please don't Bid.
If you do not plan to provide the source codes all right and ownership, along with full documentation / help files etc. etc, etc, please don't waste your time and ours by putting in a bid.
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request.
3) Exclusive and complete copyrights to all work purchased. (No GPL, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site).
SQL Server 2000
Visual Basic .NET