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Web Based Virtual Office Requires.

Hi,

I need a web developer with good design skills but excellent website administator design skills. This project can be done in Joomla or anything else. Not attached to platform or programming language.

I need to create a log-in website for clients & employees

which in completely time sensitive.(virtual office)

Here are the features it needs broken down into

three systems: employee, client and admin staff.

Employee:

1. will work in diffrent time zones across the country

from 9am to 9pm.

2. Employee will call prospects from list. Each

prospect must show one at a time with keys to diposition,

comment field and calender for scheduling. appointment calender

will be real time for each individual logged into that account for

appointment scheduling.

3. Employee needs to dispostion 7 key customer responses

which need to be warehoused and sorted for stats.

[url removed, login to view] can click to next customer, bringing up a fresh interface.

[url removed, login to view] must show: total log in time, time between each customer transaction,

(each time new customer is added), and inactivity time.

7. Employee (call backs will be recalled automatically by call back time-

(pop up) at appropriate time.

[url removed, login to view] must not allow calls outside of calling time.

[url removed, login to view] must allow (microsoft word compatible) doc creation or - text fields?

to create appointment sheets for diffrent types of clients.

10. All employee activity is time sensitive because this is a virtual office!

11. Password is generated for each employee automatically which will be given

to them for log in via email.

Client

1. Client can log in.

2. client can see how many employees have logged in, worked, and current working.

3. Client can see caller stats.

4. Client can print our appointments.

5. Client can review hours worked and payroll cost.

Admin:

Can see all stats.(calling them from all dispositions.

Example ( all call-backs )

Need to download leads for client from an excel format.

Delete leads.

Authorize each employee.

Authorize each client.

Add employee.

Add client.

Delete employee

Delete client.

2. Each time a call is made, it simply needs a result as to make the process

more efficient. Example: NI or not interested call must be stored away for obvious

reasons. we would not want to dump this back in the (NA-Not Available) file as

these would be rotated in the system to be called later. As with a dialer all (NAs)

are recycled to be called at diffrent time.

About payment :

All payment is made via escrow after our FINAL APPROVAL.

We made the payments/escrow in parts, in different stages

of work under process.

NO advance payment/escrow is provided.

If you have any suggestion/ question you can ask over PM.

PLEASE ONLY PM , with following details :

1- Whats your strategy/plan to start/complete this work ?

2- How much min./max time frame you requires for this task ?

3- Have any time completed this kind similar work ?

Thank you.

Habilidades: ASP, Design Gráfico, PHP, Administrador do Sistema, Design de Sites

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Acerca do Empregador:
( 60 comentários ) Rhode macu, India

ID do Projeto: #179984