This Application is to send messages to users and allow them to reply. It is for Help desk and support purposes.
1. Client Software
A small client that will connect to the server. When the client connects it will send username password, very much like MSN Messanger.
The user will be able to see all other users that are logged into the system That are setup on their account and send mesages to them via the server software.
This will manage and authorise all the connections. A gui will be provided to show all users that are logged into the system. The administrator will be able to watch all messages going through the system.
The administrator will be able to send a message to all users and it will pop up on the user system. When the user has read the message this will be high lighted on the server system. When the administrator sends messages to users they will display in a list box on screen, showing pending. When the suer has received them they will show complete.
Creativity and reliabilty are the requirments for this project. There may be multiple administrators connected at any one time. Some administrator will be restricted as to which users they are allowed to see and send messages to.
The system will store all data and messages in a dataabse. The administrator shoudl be able to choose a user and show all the messages sent and received to a specific user or all users.
Win 2000 server
Win 2000 / XP Workstation