** I am looking for a live help tool that I can embed into webpages, emails and other web-based applications. References are [url removed, login to view], [url removed, login to view] and www.humanhelper.com.
If you understand this technology and have done work like this before then please bid, if you have not then don't bid.
I am looking for someone that can put this all together with no problems and money is not the issue...
The feature list is as follows:
a. Text Chat ??" Client to Agent
b. Text Chat ??" Agent to Agent
c. Real Time Traffic monitoring
d. Web Based administration
e. Real-Time invitation of visitors for chat
f. Email Signatures (with status)
g. Customizable button with status
h. Group Based hierarchy
i. Automatic Messages and Content
k. Logging of text conversation
l. Chat Transcripts
m. Persistent Information on clients
n. Push Pages and content
o. Inter-group Transfer of calls
p. SSL Chat
q. Visitor Alerts
r. Automatic upgrade manager
s. Visual and Audio indicators.
t. Live report of operator status
u. Remote sharing and control of desktop
v. VOIP chat tool
**1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request.
3) Complete ownership and distribution copyrights to all work purchased.
4) Support for 90 days after the product is done to fix bugs.
Programming language: VC++ 6, Java, Delphi
O/S: Windows 98, NT, 2000, XP, Linux, Mac
Programming Language: Java 2 Servlets and JSP.
Operating System: Redhat Linux Advance Server (AS)
Browser Model Based
Socks 4, 5, HTTP. HTTPS Proxy Compatible architecture
Agent Password Security:
Registry Based, encrypted
SSL V2/3 Server. Agent and Browser can make SSL calls.
Stateless, Session based calls.
Any number of pre configured servers can be added to primary load balancer or DNS balancer. All calls are stateless.**