I need an IVR application to provide a Tarot - call center [url removed, login to view] calls are incoming......what kind of hardware would you need to make this work?it will connect using a E1 to the PSTN and VoIP to the agents it should use Asterisk and the final language would be spanish (i think it should not a problem) budget is US$500
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finally yesterday they confirm only e1 can be used to connect to the PSTN. For the agents side, all of them should use VoIP (By PC or phone) I should be able to install the hardware and have everything ready for your remote access, but ia have the following question 1) what would you need to access remotely 2) What OS should be installed (linux?some version?what asterisk version? 3) to connect to PSTN i need 1 PRI card i assume, but for the IP side...do i need another card? what type of card?