This is something that I can't figure out. I have a bunch of purchased fonts from Adobe installed on my computer. These are used in various Microsoft Word reports and Powerpoint presentations that I prepared 2 or 3 years ago. However, for some reason, when I open those presentations now, the Powerpoint and Word (Office 2003) applications won't display them. They display the generic substitute fonts. I've screwed around with trying to troubleshoot this for a while and want to get it solved but I am stumped. I can see the fonts in the Windows Fonts directory, view them there (with the generic font file displayer). I would rather not have to reinstall Office. They are various truetype, opentype, files. All from Adobe. I know that this can work because my colleagues are running the exact same versions on Windows (XP, Tablet XP) and Office (2003) on the same files and it works for them. One clue is that the one time I re-installed the font files, then Powerpoint showed them. But when I rebooted, it stopped working. Microsoft's web site has some stuff about damaged fonts files screwing everything up. But the remedies look too drastic. Rather than using some tool to find the damaged font, it seems to involve deleting every font except the base fonts (and how am I supposed to figure out which are which?) and then reinstalling everything. Looks like a day long project. I would like someone to help me cut to the chase and to get this working with 30 minutes of my time. Obviously I can't grant you access to my computer, so you have to provide me with simple written instructions that I can follow and maybe have one phone call with me.
A solution that solves this problem with 30 minutes of my time, maybe a phone call.
Windows XP Tablet Office 2003