Yahoo Store Return/Exchange Pages

I need some work done on a Yahoo Store site.

Here is what I need:

A customer goes online to our Returns section and clicks Initiate Return or Exchange.

2. They are taken to a nice layout page - with some text describing the system and an input screen. We can create the page url and we can write the text. You will need to make the input data form - the customer must enter the

a) order number and

b) last name

3. The system then checks a file on [url removed, login to view] to verify the name/order number match. Two things can happen.

a) There is a match - we continue to the next screen.

b) Failed match - they must re-enter the information - or they can email our email address

4. The data does Match - the system must then check Today's date with the Order date. Two things can happen - since we allow for returns only within 30 days.

a) We find it is older than 35 days - we must put this information out there on the screen. "We are sorry, but a return or exchange is allowed only within 30 days. Your order was placed XX days ago and a return can no longer be completed. Under some circumstances, an Exchange for other products may be allowed. If you feel you may be eligible for an exchange, please fill out the exception request form below. (We then give them an exception form that will be emailed to our email)

b) This is within 35 days - we are okay with the match - we then allow them to proceed to the final page and step.

5. We then ask the customer if they would like a Return or an Exchange. Upon choosing - they are taken to one of two pages.

a) A Return does incur an 18% restocking fee per the Terms of Sale. The PDF form to make a Return is downloadable (clickable) in this case.

b) An Exchange does not incur a restocking fee and the PDF form is available for an Exchange.

6. Each page URL is different - and we will have specific instructions on each page.

Please have experience doing this in Yahoo Stores so it goes pretty quick. Very small budget for this, but I have a lot of future work.


Habilidades: Design Gráfico, HTML, PHP, Design de Sites, Yahoo! Store Design

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Acerca do Empregador:
( 27 comentários ) Universal City, United States

ID do Projeto: #6815645

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