max 1h fix - Magento frontend customer login doesn’t work and loops back to login with no message

Quite a few of our store users on [url removed, login to view] are reporting this issue on multiple browsers.

They try and login and cannot, they are simply looped back to the login page with no explanation whatsoever, no number of tries makes it work. This is only happening to certain users and is random, but it makes the store unusable for them.

We've recently experienced it a couple of times ourselves, once in firefox, once in chrome, but have not been able to replicate it on demand.

We have probably installed an extension which uses a kind of cookie rewrite. We have set cookie domain in backend to .[url removed, login to view], so you should have a look at our cookies in the browser and check if they are really valid.

These are the login pages:

[url removed, login to view]

OR [url removed, login to view] once you've placed a product in the cart and click on the CLIENT INREGISTRAT (registered client) tab.

An example of a user is:

biancatheodoru(at)[url removed, login to view]

password: bianca

As we said before, cookie Domain is correctly set to “.[url removed, login to view]” through the Admin Panel and the solution to the problem is probably to avoid cookie domain getting set as “.[url removed, login to view]”

Habilidades: Comércio eletrônico, HTML, Magento, PHP, Carrinhos de compras

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Acerca do Empregador:
( 3 comentários ) Santiago, Chile

ID do Projeto: #6820499

9 freelancers estão ofertando em média $39 para este trabalho


Hello, Kindly share the admin credentials so that we can check and can proceed further. Thanks Maggie

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Hi, My name is Marat, I am CEO of WEB4PRO development company from Ukraine. I have a team of skilled front-end and back-end Magento developers (4+ years of experience) which are ready to cooperate, communicate, sh Mais

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Hi there, I am magento certified developer with 5+ years of extensive experience, Ready to start it right away, Pay only after 100% satisfaction. Thank you.

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Hello We are the team of 5 with 4 developer and 1 designer We are specialized in ecommerce development and our expert are capable of tailoring your custom needs more precisely on time. We believe in customer satisf Mais

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