I need a chat box with my customers as they have on:
koolprint dt co dt uk
It needs to work on the customer side as they have it there.
On the admin side I want that as soon as a customer types in a question a popup opens on my side with a sound so my reps become aware of the new customer requiring info.
In the popup I also want to see some info, like cookies data and the URL the customer currently is on.
The whole thing in php 4 and js, in case a database is required then please use mysql 4.x
This should be based on existing libraries (for cost) and be as simple as possible for maintenance reasons
thx for your bids