We are using Cerberus HelpDesk ([url removed, login to view]) and we need some additions to it. We need a php function that we can call that will enter a new ticket into the system. The function that you write must be able to operate outside of the logged-in Cerberus Helpdesk environment. That is, this function will be called on the back-end, NOT within a session in which a user logs in. You may included whatever existing Cerberus code you need to. This will run on RedHat 8.x or later. You can download a copy of Cerberus Helpdesk here: [url removed, login to view] Please refer to attached spec for complete instructions.
1) Complete and fully-functional example/test code as well as complete source code of all work done.
2) Installation instructions (in ready-to-run condition) forthe platform(s) specified in this bid request.
3) Exclusive and complete copyrights to all work purchased. (No GPL, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site).
RedHat 8.x or later This should run in Php 4.3.2 or later. This may use PEAR modules, but they must be listed in the install instructions. This should operate with register_globals ON or OFF.