We need vicidial based predictive dialer script for a 60 seat call center, an asterisk server with t1 line has been installed, each representive is equiped with a hard phone , but no PC. all the phone line are aggreated to the new rock voip gateway, and it connect to the asterisk server.
The script will dial clients from a phone database automatically and transfer connected phone to the phone of free representative. The asterisk version is 1.2.16. !
The above is the basic requirement. but not all , please bid with your previous experiences & the features you could deliver, such as answering machine detection, music on hold detection , etc.