We require an IVR phone survey module that can be used to evaluate the quality of customer support calls.
The customer will receive call after customer service and will be asked questions and asked to press the appropriate number key to indicate their response.
* Must be compatible with FreePBX 184.108.40.206 and asterisk 1.8.7
* Must provide dialplan and AGI for asterisk.
* Will be 3 questions (2 numeric and 1 alphanumeric)
* Results will be stored in a MySQL database with information of the call, and the answers to the questions.
* All source most will be provided
21 freelancers are bidding on average $309 for this job
hi i can do this for you, check my feedback. bid is for freepbx module to do survey after queue call agent hangup. no way do survey after customer hangup(line will be down)
I have worked with asterisk/freepbx and setup similar solutions (AGI scripts, dialplan customizations) for organisations. Lets discuss and finish this project.
Hi Sir, I have done a lot of IVR with AGI in php. By the way, do you require to store the callerId, start time and end time of the call as well? Looking forward hearing.
I would like you to please explore ICTBroadcast capabilities and features [url removed, login to view] . Hopefully it will suit your needs well . You need any customization ICTBroadcast , please let us know
We would like to extend our interest to take this excellent opportunity to be the developer for developing such an excellent business requirement you've got.