Finished product must contain all features and functionality of the product as offered by [url removed, login to view]
A demo is available at their site as well as a Flash-view of the demo at: [url removed, login to view]
Code must be Classic ASP and VB for the parts that reside within the front-end web page code.
The admin must run as a program rather than in a browser window. I want to have the optopn to keep the program in my systray similar to Yahoo Messenger or AIM.
I want an option to turn on/off alerts when a visitor enters the site and when a chat session has been initiated.
**- Proactive Chat and Help Buttons**
**- Real-time site monitoring**
**- Chat note on each session**
**- Web Page Redirection**
**- Customizable away messages**
**- Chat buttons on site and emails Canned messages and URLs**
**- Chat transcripts - Multiple Chat Sessions**
**- Ability to transfer chats to other agents**
**- Ability to generate the the code for the ONLINE and AWAY buttons to be placed on the webpage.
**- Ability to install on another machine and have multiple operators to work at the same time. Able to support up to 3 concurrent operators
- Must be independant of any other servers than my own.
-Chat icon and window must be customizable by me. I want to be able to change the look or at least the logo.**
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request. 3) Complete ownership and distribution copyrights to all work purchased.