Online Help System required with following features:
1. Real-Time Chat (Text Based) Like LivePerson. All features that are commonly used on such software.
2. Audio & Video Chat for the interaction between visitor and site administrator.
3. Customer Support System which includes: FAQs, Issues/ Support Tickets
2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request.
3) Exclusive and complete copyrights to all work purchased. (No GPL, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site).