LIVE ONLINE HELP SYSTEM We are looking for a PHP script that will give us the ability to assist users on our website through a live help facility. Users must be able to see that we are online and request help. > As admin we should be able to view their queries and answer then. The more info we can see on them the better such as browser, resolution, IP, location - but not all needed. > We could have up to 5 admin helping users online at one time. > The system must be purely online based. For admin to be able to login and chat through web based system. > We should be able to have a number of canned (pre saved questions to choose from as well) when answering questions > All conversations should be saved into a MySQL database for history of conversations. > Should change our choice of graphic to show online or offline status - customized graphic > The interface should be really well designed - so a very attractive interface - we are designers and like to look at very pretty interfaces : ) We need script that will run on any number of websites we use to run it on. So an unlimited license situation - that we can use the script on a few of our sites with easy enough installation. We will only need a maximum of admin - and we don't have departments of divisions as such. So admin users are all in the same department really.