Our company checks the references of potential property tenants for property owners and landlords.? We need a web portal and basic workflow engine to implement the following functionality:
**1) Customer facing web portal** - Landlords log on to our web portal, enter the email address and basic details of the prospective tenant.? The portal then forwards an email to the prospective tenant containing a link back to our website.? The prospective tenant then clicks the link and arrives at a questionnaire on our website where they fill our their personal details and the contact details for their references.
**2) Agent/Back-office? facing web portal** - Our employees will also log on to the portal to process? applications.? The workflow will prompt agents to perform various actions (i.e. call a referee) by presenting them with a list of outstanding actions.
**3) Basic work flow** - a basic workflow engine will automate credit checking with a third party via a web service.? It will also automatically send reference requests via email and/or fax and either automatically verify the result or instigate an alert for an agent to perform this action manually.? ? Ultimately? it will then automatically generate a final report and send it back the customer.