We have a customer that already running VXML under genesys. He wants another application to be written in VXML and JAVA for web services. It is all dynamically driven.
Below? is? an overview of the application:
A? call comes in, you get the DNIS (the number that the caller dialed), the application needs to call a webservice to obtain the next step that needs to be presented to the caller such as play a greeting. After the greeting is done the application needs to call the webservice again to get the next step such as a menu choice where the caller has to say or enter a specific digit. After the caller respond to the menu, the application has to call the web service again and send the respond back and wait for the next step.... etc.
The application also is going to expect Speech recognition (Nuance) where the caller has to say his or her name. The customer is going to provide the grammar Tier (file) for that.
The Web service is already written and once we choose the coder, access to a network where the web service is accessible will be provided.
We prefer the coder to use openVXML program. It is free, easy to use and it can be downloaded from the link below.
[url removed, login to view]
Obviously the coder has to be professional, provide the proper documentation and can meet the deadline.
* * *This broadcast message was sent to all bidders on Saturday Jul 19, 2008 7:39:01 PM:
Project update has been posted. Please read. Thanks.