Asterisk Programmer needed
Orçamento $300-1500 USD
We are looking for a programmer to integrate our existing Asterisk
system with a web-based console. We want agents to be able to associate inbound calls with customers in our existing MySQL database using a web interface. Inbound calls will be recorded and automatically posted into our customer tracking system. Customers will be able to enter their CustomerID using the phone keypad and have the call tagged with their profile before it arrives at an agent. When an incoming call arrives to an agent, a browser window will open with the Customer profile loaded.
We are open to any solution that will meet our requirements. We are
currently using:
X-Lite softphones
Polycome IP430 hardphones
Asterisk [url removed, login to view] on Debian Sarge
Remote MySQL database with customer data
Must be familiar with:
IVR setup ([url removed, login to view], AGI experience preferred)
ACD setup ([url removed, login to view], [url removed, login to view])
SIP ([url removed, login to view], softphones, hardphones, Polycom experience preferred)
MySQL