MS CRM and Asterisk Telephony Integration

We are looking for a custom application that integrates TAPI for MS CRM 3.0 as a CRM Add On that enables us to connect our Asterisk server. There are 2 parts, a server component and client component.

Features should include:


- Uses Asterisk TAPI

- Bi-directional (incoming and outgoing)

- On incoming call, if number exists in MSCRM, a incoming phone activity in MS CRM record will be created.

- On outgoing call, creates a call activity in the Accout/Contact/Lead record.

On Client:

- Uses Asterisk TAPI

- On Incoming calls it displays the caller name or number (if it exists in CRM)

- On answering, the contact/account screen opens.

- To call someone, there should be a "Dial" button on the Account/Contact/Lead screen the program dials the number in CRM and creates an outgoing phone activity.

## Deliverables

1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):

a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.

b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.

3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

## Platform

VB.Net, or C+

Microsoft CRM



Habilidades: PHP

Veja mais: crm, ms bi, microsoft crm software, microsoft bi, tapi, net crm, Custom CRM, crm web, Crm Microsoft , asterisk server, asterisk php, asterisk install, asterisk + c#net, connect outlook, net call asterisk, client component, button dial phone, windows phone screen application, program crm, incoming call request, asterisk features custom, tapi component net, web application outlook integration, asterisk outgoing, microsoft crm php form

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ID do Projeto: #2954581

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