Trading workflow software or website

Cancelado Postado Sep 23, 2010 Pago na entrega
Cancelado Pago na entrega

A software or website to manage my trading workflow from supplier, products, shipper to customers and accounting. I am still considering on a desktop version or web version and will need a quote for both. Differences between the 2:

Online version will enabale my supplier, clients and shipper to logon to their account to manage.

Desktop: Only for administrator to manage.

The details of the functions are stated in the word document attached. Kindly view and give me suggestions and prices?

## Deliverables

**Offline or Online**

**1) ** **To manage customers account**

**2) ** **To manage Suppliers, Pricing and Products**

**3) ** **To manage shipper**

**4) ** **To manage returns**

**5) ** **To manage accounting process**

**6) ** **To manage Sales - Delivery workflow**

**Normal Procedures:**

**Supplier Price - Customer Order - Payment (Immediate or Later) - Shipping to Hongkong - Shipping to Singapore - Customer's Singapore clearance shipper received and checked - Payment (Partial or Full) - Returns for faulty products = Refund, 1 to 1 exchange or Repair - Ship to customer on next shipment.**

**To Manage Supplier:**

- **Able to add supplier and details (Name, Contact Number & Address)**

- **Able to add products according to suppliers (Model, Price, Description, Picture)**

- **Able to add function category for products.**

- **Supplier accounting - To collate all invoices of each order from supplier to total amount. Be able to pay partially and deduct from full amount and show balance outstanding to each supplier.**

- **Be able to search via supplier, product model, price range or functions. Able to narrow down search in each search.**

- **Display of search results should be in 1 page and show all functions, prices and supplier name. (Need not show picture.)**

- **Be able to search order via date or supplier.**

- **For Online: Supplier will logon to confirm order products & prices.**

- **Should be able to edit supplier's online submission details at anytime. (Only by administrator)**

**To Manage Shipper:**

- **Able to add shipper and details ( Name, Contact number, description)**

- **Shipper accounting process (all orders must add a shipping charge to one or more shipper) Be able to pay partially and deduct from full amount and show balance outstanding to each supplier.**

- **Shipping can be charge by number of pieces or weight.**

- **For online: Shipper will logon to confirm total goods received by weight and total number of pieces. Shipper will then fill in total price for shipping.**

- **Receiver will logon to confirm goods received and complete order.**

- **Should there be any loss of goods, administrator will have the option to charge losses to the shipper. (Collate into shipper's account)**

**To manage customer's account:**

- **To be able to add customer and Details. (Name, Contact number and Description)**

- **Customer will be able to logon to view order status and Outstanding amount.**

- **Customers will also be able to search for previous order according to date.**

- **Customers will logon to confirm upon receiving of goods. (Should there be any losses, customer will fill in the models and may fill in description)**

- **Administrator will be able to edit losses into order.**

**Order management:**

- **Add products, quantity and selling price. (Will be linked to a supplier)**

- **Add shipper or shippers.**

- **After shipper fill in price of shipping after confirmation of receiving goods, Total profit for that order will be shown to administrator.**

- **Administrator will be able to edit order at any point of time.**

- **Administrator will select whether the shipping price will be absorb in order or charged to customer in that order.**

**Returns management:**

- **Customer fill in return form on model and quantity.**

- **Administrator confirm the return and fill in return policy (Refund, 1 to 1 Exchange or Repair)**

- **Administrator then return phones to supplier and also fill in return policy from supplier. (Refund, 1 to 1 Exchange or Repair)**

- **If it is a refund, administrator will update total amount (to be set by administrator) to customer accounts. As for supplier, it will also be deducted from supplier's account.**

- **If it is a 1 to 1 exchange, total balance of returns will be credited to customer accounts and be able to add to a order. (Same for supplier accounts)**

- **If it is a repair, it will stated in both customer & supplier accounts until deducted from a order.**

- **Administrator will be able to view all return status.**

- **Customer will be able to view their outstanding returns.**

- **Supplier will also be able to view their outstanding returns.**

**To manage accounting process:**

- **Administrator will be able to view total outstanding amount and outstanding amount from each clients or amount owned to each shipper or supplier.**

- **All amounts can be paid in partial and deducted from total amount.**

- **Only administrator can fill in amount paid.**

- **Customers, Shippers and Suppliers can view their total amount only on their account.**

- **Administrator can view report for total Sales, outstanding, profit for daily, Weekly, monthly or yearly.**

- **Administrator can also view total amount received and total amount paid for daily, Weekly, monthly or yearly.**

- **When an amount is paid, administrator is to fill in date, amount and payment mode for future tracking purpose.**

**Important things to note:**

- **Administrator will be able to edit any information on the system.**

**Customers, suppliers and shippers can only VIEW, edit or add details for their account. (mainly only Orders)**

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ID do Projeto: #3743970

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