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Hello every one .. we need to develop a customer service with bot and live agent both and it will mid huge project some feature we don't need it's most be easy to use for both client and agent admin dashboard that can give a roles for everything also control the system configuration such as SMTP and database info simple theme for the dash and user chat widget can be easily create and upload also there is a template of themes he can use it and it's must customizable mail section : that we can read and reply non answered question announcement board for the agent's also a full user info even the geolocation chatlogs between the user and admin online admin drop down list to see how is online and how is offilne none answered question from our Q&A database the bot will ask him about the issue and confirm his info that you can reach him internal chat between admins Categories for agent's for example Ahmad (Sales) also for the client if he want sales it will appear in the dashboard Mohammad (Sales) so that mean he is looking for sales department agents .. Voice and ring alert if there is new chat want to talk with agent admin can but invisible mode and can be online so all agent can see him and he can look for the chat live without client or agent's knows for agent he can transfer the chat to another agent also he can end the chat also he can block the chat the main dashboard have an admin list and then online list and active chat between client and agent for agent control he can click on Reply later so it will shows a form about his case and after he end and submit it ,, it will appear in Waiting To Reply list (4) .. number 4 mean the none replied questions for admin dashboard must be the alerts in the top with counters number of email or live chat waiting also he can change the theme as he want also there is light/dark mode also the time zone in the header also language Arabic/English Cause its multi language system arabic and english Agent profile on the header and below it auto logout - its mean you can leave it for 1 hrs and the system will logged after 1 hrs and the hrs mange by the admin 1hrs 2hrs 3hrs or you can make it off so the timer is working .. this is for more secure as we are a startup business we will use it for our project ,, also we can provide it as a services for services we will add package and price's and you can renew it be for its end ,, we will remind you before it's end every day on last 3 days system license we can add the package's and how many live agent and the logs to save and time keep ,, and it will be auto generated with small system from our side ,, can we make it open for our projects no need to renew cause it's belong to use we can add a trial account but he can't remove our logo on the chat widget unless he pay .. also these info for the package its can see via admin ,, which plan he is one only he can't do anything about license or these thing just additional information About hosting the system there is many method like cloud host or on any server or in his own server so we will provide for him the code and install instruction .. but it's must easy for him like "darp and drop" lets says if he use PHP and he make a folder or in public folder he will reach [login to view URL] and complete the db and SMTP and admin user and password and it's will work and the [login to view URL] will remove by his self automated it's nice system for user friendly also agent ,, many features i think it's use less .. we can add AI also but i think it need to grab from user Q&A and also my info about it is zero Skills need : PHP Laravel , Node JS , Python ,, Java Script ,, Next JS Laravel ,, HTML ,, CSS ,, Bootstrap ,, MySql postgresql ,, React ,, React JS ,, Reacte Native ,, Flutter .. a good experience in front end and back end ,, The template is ready but need to customize our concept about the license must be a good idea for encrypted Also if the client need the whole code must be encrypted 100% he can't edit or add or remove from it even if he work on the popular backend's its must be ready Works will be a contract as the project also if he/she good it's will be long term for support update i like a developer he give me suggestions and also be very creative for work it's will be remotely ,, daily reports ,, updates ,, Most important thing is a Quality and Support ,, if his work is good we can move on another projects Respect the time's and meeting if needed as i said we are startup and growing in the field so don't go very high price we will work together and make a good services for other companies or clients
ID do Projeto: 39957728
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183 freelancers estão ofertando em média $506 USD for esse trabalho

Hi there, I’ve thoroughly reviewed your project requirements for the customizable chat and multilingual customer service platform, and I am confident in my ability to deliver a solution that meets your expectations. With extensive experience in PHP, Laravel, Node JS, and a strong background in both front-end and back-end development, I can craft a user-friendly interface and robust admin dashboard that allows for seamless control of system configurations, chat logs, and agent management. I understand the need for a multi-functional chat system that incorporates live agent support and bot functionalities, along with essential features like geolocation, internal chat options, and customizable themes. My approach will focus on ensuring an intuitive user experience, while also providing a strong support framework. I propose a timeline of approximately 30 days to bring your vision to life, ensuring quality and ongoing support throughout the process. What specific features do you consider most critical for the success of this project?
$750 USD em 24 dias
9,2
9,2

Hello, We understand your need for a customizable multilingual customer service platform that integrates both bot and live agent functionalities. Our expertise in developing user-friendly systems with robust admin dashboards aligns perfectly with your requirements. We have extensive experience in creating multi-faceted platforms, ensuring seamless interactions between clients and agents while maintaining high standards of security and customization. Notable projects include MadPaws, an on-demand marketplace built on Laravel and React.js, which showcases our ability to handle high user volumes and integrate advanced features. Additionally, TutorTime exemplifies our proficiency in e-learning functionality, streamlining communication between users. At A2 Design, we are committed to delivering quality and support, respecting timelines, and fostering long-term collaboration. Let’s discuss how we can bring your vision to life. Reach out to explore the next steps!
$420 USD em 4 dias
8,8
8,8

YES, it's aligned with my expertise Customizable Chat and Agents Multilingual Customer Service Platform ------------------I am highly proficient to work on this project . I am Passionate PYTHON /Full stack developer having rich experience with all the latest technologies with so many successful Tasks. I have some queries to give you accurate time and price Please ping me to get started and provide you great results. Thanks
$700 USD em 7 dias
8,2
8,2

Hello, I’ll develop your customizable multilingual chat agent system with a modular architecture that allows dynamic conversation flows, language switching, and AI-based responses. The platform will support multiple agents with configurable personalities, response templates, and integration options for APIs or CRM systems. I’ll ensure secure data handling, translation accuracy, and a clean admin dashboard where you can manage scripts, analytics, and user interactions seamlessly. Questions: Would you like the chat agents powered by rule-based logic, AI (OpenAI / Dialogflow), or a hybrid approach? Should I include real-time translation and sentiment tracking in the first release? You can go through my portfolio and check my reviews and past work I have done https://www.freelancer.com/u/kamran2012 Best regards, Kamran
$280 USD em 7 dias
8,4
8,4

Hi, I have carefully reviewed the project requirements and I am confident in my ability to deliver a high-quality, customizable chat and multilingual customer service platform. To achieve this, I will utilize my expertise in Full-Stack Development, specifically in PHP (Laravel), Node.js, ReactJS, Bootstrap, and MySQL. I will create a user-friendly interface for both clients and agents, implement an admin dashboard with role-based access, integrate features like chat logs, agent categories, and announcement boards, and ensure seamless communication through voice and ring alerts. Additionally, I will prioritize security measures such as auto-logout and encrypted licensing. Let's discuss this project further to ensure its success. Regards, Bhaskar
$410 USD em 7 dias
7,7
7,7

As an experienced web developer with expertise in PHP Laravel, Node JS, Python, JavaScript, Next JS Laravel, HTML, CSS, Bootstrap, and MySQL PostgreSQL among others, I am confident in my ability to deliver exactly what you are seeking. I understand that your project requires a customizable chat and agent multilingual customer service platform. My extensive front end and back end experience, paired with my meticulous error-fixing process and comprehensive testing, ensure that the final product is not only a digital masterpiece but also a bug-free one. My approach is client-centric. I commence each project with an in-depth discussion to assimilate your specific requirements. This allows me to craft tailor-made solutions while giving you complete control over the system configuration right from the admin dashboard - such as SMTP and database info and more. Even after deployment, I'm here to offer ongoing support to ensure smooth functionality. Moreover, I value time and understand the need to deliver on time without compromising quality. Having been in this industry for over 8 years gives me a profound understanding of developing efficient systems. I can guarantee not just a user-friendly application but also an agent-friendly platform tailored to your precise needs coupled with an easy install provision that's secure as well. Let's discuss further to bring your vision to life efficiently and effectively!
$500 USD em 7 dias
7,8
7,8

Hi With over 10 years of experience at WellSpring Infotech, my team and I offer exactly what you need for your customizable chat and agents multilingual customer service platform project. We are clued up in the skills required (PHP Laravel, Node JS, Python, JavaScript, MySQL, and others). Combining our expertise in front-end and back-end development with your ready template, we promise to customize it to your highest satisfaction. We have a proven track record of building applications that meet diverse needs for start-ups and SMEs globally. Beyond our proficiency, we promise top-notch quality and attention to detail throughout the project. Our comprehensive project management ensures nothing slips through the cracks, leaving you with a flawless system that meets all expectations. Your system's security and data management are key priorities for us; we understand how crucial they are in this age of breaches and leaks. Rest assured that we will employ robust cybersecurity measures to protect all sensitive information. Thanks....
$750 USD em 7 dias
7,9
7,9

I am available to start work now!
$400 USD em 7 dias
7,3
7,3

Hello, I have carefully reviewed your project description for the development of a customizable chat and agents multilingual customer service platform. I understand the need for a user-friendly interface for both clients and agents, an admin dashboard with configurable settings, chat logs, an online/offline status indicator, and features like voice alerts and chat transfers. To ensure the success of this project, I propose utilizing PHP Laravel, Node JS, Python, JavaScript, HTML, CSS, Bootstrap, MySQL, PostgreSQL, React, React JS, React Native, and Flutter. I will customize the existing template to align with your concept, ensuring encrypted licensing for security. Regular updates, daily reports, and strong communication will be maintained throughout the project. I would like to discuss further details regarding the AI integration and encryption requirements. Looking forward to collaborating on this exciting project. Best regards, Shariq
$500 USD em 7 dias
7,1
7,1

Hi Fahad, We’ve developed similar multi-agent systems with features like internal chat, ticket management, and AI-driven responses. One of our products, Descripio, uses AI to summarize Amazon reviews and generate product descriptions, which we’ve trained with over 1 million reviews. We can build a fully customizable solution that allows you to create multiple chat widgets with different configurations for each. This way, you can tailor the experience based on the type of product or service, ensuring that the right agent is assigned to the right inquiry. Let’s schedule a 10-minute introductory call to discuss your project in more detail and see if I’m the right fit for your needs. Feel free to message me anytime—I usually respond within 10 minutes. I’m eager to learn more about your exciting project. Best, Adil
$451,48 USD em 7 dias
7,3
7,3

Hello Fahad, I have carefully reviewed the details of your project for developing a customizable multilingual customer service platform with chat bots and live agents. With over 12 years of experience in Full-Stack Development and Digital Solutions, I am well-equipped to meet your requirements. My expertise in PHP Laravel, Node JS, Python, JavaScript, Next JS, HTML, CSS, Bootstrap, MySQL, PostgreSQL, React, React JS, React Native, and Flutter ensures a robust solution. I propose a user-friendly platform with features like customizable chat widgets, agent categories, and admin control panel with themes, and multilingual support. The system will include functionalities such as chatlogs, online status indicators, internal chat for admins, voice alerts, and agent chat management. Additionally, I will ensure secure hosting options and easy installation instructions, making it convenient for you. Looking forward to discussing this further. How important is it for the system to support multiple languages and customization options?
$570 USD em 32 dias
7,0
7,0

Hello, I'm excited about the opportunity to develop your customizable chat and agents multilingual customer service platform. With extensive experience in PHP, Laravel, and real-time chat solutions, I am confident in delivering a robust and user-friendly system tailored to your specifications. I understand the importance of features such as an intuitive admin dashboard, seamless agent and client interactions, and effective chat logs management. My approach will involve close collaboration with your team to ensure all requirements are met while enhancing user experience. I propose starting this project within a timeline of days, ensuring consistent updates and daily reports along the way. Let’s discuss how we can perfectly align this platform with your vision.
$250 USD em 9 dias
6,7
6,7

With your project description, it's clear that you're after an all-encompassing multilingual customer service platform. Choose me, Paul, because my 20+ years of experience in web and mobile app development accompanied by my skillset that includes HTML, JavaScript, Laravel, MySQL, Php, and Python - align perfectly with the requirements of your project. In addition to this expertise, I am a comprehensive Full-stack developer. Building a customer service platform with streamlined admin roles, user-friendly interface control, customizable chat widget themes and templates, mail section for unanswered questions, announcement boards for your agents and much more, falls within my field of speciality. I have the knack to take a concept and truly personalize it to meet the dynamic needs of an evolving industry. Furthermore, given the multi-language aspect of your system which includes Arabic and English languages, my work has always catered to different cultures and languages. I understand the importance of language localization when serving diverse customers. As an added value, I offer insights in AI for future integration possibilities "though no concrete knowledge yet". In conclusion, my holistic approach as a skilled developer coupled with my wealth of experience makes me the best fit for turning your concept into a functional and efficient reality. Looking forward to our future collaboration!
$500 USD em 7 dias
6,5
6,5

Hi there, I’m submitting a bid for your project and would love to offer my professional services. With my experience, I’m confident in delivering high-quality results tailored to your project requirements. Feel free to message me to discuss the full scope and budget. View my Freelancer portfolio and client reviews: https://www.freelancer.com/u/Feriver Looking forward to connecting with you. Best regards, Asif Nawaz
$750 USD em 5 dias
6,6
6,6

يسعدنا تقديم عرضنا لتطوير نظام خدمة عملاء متكامل يجمع بين الروبوت الذكي (Chatbot) والدعم البشري المباشر، بتصميم احترافي وسهل الاستخدام لكل من العميل والوكيل. نحن فريق متخصص من المطورين وخبراء الأنظمة بخبرة تتجاوز عشر سنوات في بناء حلول الذكاء الاصطناعي وإدارة المحادثات. سنقوم بتطوير لوحة تحكم قوية للإدارة تشمل التحكم في الأدوار والصلاحيات، إعدادات النظام (SMTP، قاعدة البيانات)، وإدارة القوالب والثيمات القابلة للتخصيص، مع دعم لغتين (العربية والإنجليزية) ووضع فاتح/داكن. يتضمن النظام مراسلات البريد، لوحة إعلانات للموظفين، تتبع الجغرافيا للمستخدمين، سجل المحادثات، تنبيهات صوتية، دردشة داخلية للإداريين، وتحويل المحادثات بين الوكلاء. نتحدث العربية والإنجليزية بطلاقة ونضمن تسليم نظام موثوق، سهل التوسع، مع دعم فني مستمر لضمان نجاح المشروع واستدامته. هل ترغب أن أضيف تقديراً للمدة والتكلفة في نهاية العرض؟
$250 USD em 7 dias
6,9
6,9

Hello, I am eager to develop a comprehensive customer service system that balances user-friendliness with powerful administrative control, tailored specifically for startup needs. Leveraging my recent experience from three weeks ago in building a similar platform, I understand the importance of integrating robust features like customizable user interfaces, multilingual support, secure hosting, and detailed agent categorization to enhance operational efficiency and user satisfaction. The proposed system will include advanced features like geolocation tracking, real-time chat with a fallback to AI-driven interactions, and a customizable notification framework to ensure both agents and clients have a seamless experience. Looking forward to crafting a solution that fits your startup’s growth and service ambitions. Best regards, Umer S.
$300 USD em 5 dias
6,1
6,1

Hello, Hope you're doing great. I can help you build a complete customer service system that integrates both AI chatbot and live agent support, designed for usability, scalability, and seamless management. Using Laravel, Node.js, and React, I’ll develop an intuitive admin dashboard with full control over roles, SMTP, databases, and real-time chat management. I have 4 years of experience in Website Development, Graphic Design, Website Design, Logo Design, WordPress, HTML, CSS, PHP, Full Stack Development, Website customization, theme customization, and API integrations. Let’s connect to discuss your vision—I’d love to bring your project to life. Feel free to message me to get started! Regards, Adnan H.
$500 USD em 7 dias
6,1
6,1

Hello Dear! I write to introduce myself. I'm Engineer Toriqul Islam. I was born and grew up in Bangladesh. I speak and write in English like native people. I am a B.S.C. Engineer of Computer Science & Engineering. I completed my graduation from Rajshahi University of Engineering & Technology ( RUET). I love to work on Web Design & Development project. Web Design & development: I am a full-stack web developer with more than 10 years of experience. My design Approach is Always Modern and simple, which attracts people towards it. I have built websites for a wide variety of industries. I have worked with a lot of companies and built astonishing websites. All Clients have good reviews about me. Client Satisfaction is my first Priority. Technologies We Use: Custom Websites Development Using ======>Full Stack Development. 1. HTML5 2. CSS3 3. Bootstrap4 4. jQuery 5. JavaScript 6. Angular JS 7. React JS 8. Node JS 9. WordPress 10. PHP 11. Ruby on Rails 12. MYSQL 13. Laravel 14. .Net 15. CodeIgniter 16. React Native 17. SQL / MySQL 18. Mobile app development 19. Python 20. MongoDB What you'll get? • Fully Responsive Website on All Devices • Reusable Components • Quick response • Clean, tested and documented code • Completely met deadlines and requirements • Clear communication You are cordially welcome to discuss your project. Thank You! Best Regards, Toriqul Islam
$250 USD em 3 dias
5,8
5,8

Salamo alaykom, Hi there, I am interested in your project. I am a senior developer with 9 years of experience. Looking forward to discuss on chat. Thanks
$500 USD em 7 dias
5,7
5,7

Hey There!!! ⚜️⭐⭐⭐⭐⚜️(( Multilingual Chat Platform with Live Agent & Bot Integration ))⚜️⭐⭐⭐⭐⚜️ Your idea for a dual-mode **Customer Service Platform** that blends human support with AI-driven chat is truly forward-thinking. You’re aiming for a multilingual, role-based system with seamless admin control, live agent collaboration, and flexible deployment—all wrapped in a user-friendly experience. With 9+ years of experience in **Laravel, Node.js, React, and multilingual SaaS dashboards**, I can help you architect this as a scalable, modular solution. My approach would include secure license encryption, a plug-and-play install wizard, and optimized performance for real-time chat with WebSockets. Key Highlights: • Dynamic roles and agent assignment with voice alerts • Smart Q&A fallback chatbot with language detection • Encrypted licensing and trial management system Let’s connect to refine your feature roadmap and bring this customer service ecosystem to life with stability, scalability, and style. Warm Regards, Farhin B.
$256 USD em 15 dias
6,3
6,3

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