This project was already done by another freelancer but he did not complete the job.
This is the original project: Looking for a developer to create an app for our Digium Switchvox phone system whereas the customer is asked before the call if they would like to participate in a customer satisfaction survey. If the enteres yes, the phone system will automatically call the customer back after the call is complete and ask them their satisfaction rating from a scale of 1-9 in the form a survey.
The app will poll a file directory or read a pop3 email account and take in the phone numbers from the subject line or body. Using the Switchvox API, it will dial out to the customer and connect them to an IVR menu that has already been created within switchvox.
I should be able to pull a report over a set period of time to get the average rating of all customer's surveyed.
Everything was completed but there are problems with the code. The problems are:
1. The customer is called back in the middle of the call, it needs to be fixed so that it calls back after the call is completed.
2. The survey needs to show the total number of calls.
I need an experienced freelancer to debugg the app that's already been created. Here is a copy of the current app's report generated [url removed, login to view]