We have developed a proprietary sales tracking system to monitor our sales. Our clients come through our website through a quotation request form.
We use email address as the unique key to track the client. Our system allows us to generate quick reports of how many site visitors have requested quotes, stage of sales cycle, etc.
Most importantly we have the ability to record notes on email and phone communications.
We are requesting a simple project that logs all email communications to the client. We have installed a roundcube IMAP webmail system and have the messages cached into a MYSQL db. We need to link the two systems.
We would consider bids that include a similar function linking recorded phone calls an voicemail messages from our ASTERISK viop server to the client record.
Please post any questions you have and we will clarify the project details as much as possible.