Intercom Chat integration with SupportPal API

We are looking for someone to help integrate the Intercom chat solution, with our support ticket system, SupportPal.

The development would require PHP and NodeJS knowledge and extensive experience working with API's. Intercom experience would be preferable.

The apps very basic 'UI' has been built in [login to view URL] so I would prefer the development of the project took place within here also.

The 'app' would appear as a small widget in the 'Intercom Inbox' for agents, allowing them to view existing tickets raised by clients, and also the ability to raise a new ticket.

To make this easier to explain, Intercom has already done this with the ZenDesk system, and we basically want the same functionality but for SupportPal...

1.) The ability to convert a conversation to a ticket...

[login to view URL]

2.) Add internal notes when converting a conversation to a ticket...

[login to view URL]

3.) View existing tickets via the SupportPal API...

[login to view URL]

API documentation is available for SupportPal here...

[login to view URL]

The intercom interface is build in something called 'Intercom Canvas', with the documentation in the following...

[login to view URL]

[login to view URL]

We are looking for a fast turnaround on the project with an immediate start, as the integration is required asap.

Habilidades: PHP, JavaScript, MySQL, Node.js

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Acerca do Empregador:
( 0 comentários ) Prague, Czech Republic

ID do Projeto: #27498815

2 freelancers estão ofertando em média €197 nesse trabalho


Hello I have experiences of chat system customized before. Also have strong skills of PHP/Javascript/MySQL.... Please let me help you. Thanks.

€300 EUR in 10 dias
(3 Comentários)

GENUINE API INTEGRATION Expert Developer is ready to get started RIGHT AWAY My motto: Passion, commitment, and a lot of hard work. A genuine experienced passionate web developer with relevant and proven expertise. T Mais

€93 EUR in 2 dias
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