omnichannel platform
€750-1500 EUR
Pago na entrega
THE INCOMING DIALER COMING OUT
INTERACTIVE VOICE SERVER (SVI)
Mass or unit numbering by Entering or Exiting. Preceded or not by an SVI. Rebound other possible media depending on behavior
Autonomous management of Strategies and Campaigns
Flexible strategy before or during broadcast (delays, numbering rate,...)
Management of the call banner, labels and activities of agents
Unlimited rebound strategy and media creation library
Tracking online and real-time consumption
Omnichannel strategies (depositing answering messages, SMS or EMail, creating intelligent routes, platform agility, personalized statistics
Practical and effective solution for centres that operate a large number of incoming/outgoing calls with immediate contact
VOICE MESSAGE - DROP-OFF ANSWERER
Automatic messages with or from
without interactions, bounce, Selfcare,
relation. Built-in Audio Studio, variable management. Answering detection > 95%.
100% automated and personalized contact strategy of all your listings on one or more combined media (Vocal Message, Dialer, SMS, MyPay and E-mail)
Processing campaigns on interactive N-day behavioral strategies with multiple media in one campaign
Permanent support: creation and evolution of strategies, call scripts, message writing, broadcast period and cadence, display, etc.
Tool training, analysis of performance indicators, provided by tailor-made performance-taking Selfcare from start to finish
Flexible strategy before or during numbering (call pressure, deadlines, dates and bounces...)
Construction of Incoming or Bounce Invitational Vocaux Server
View numbers, with choice of policies,
Managing Scripts and Call Campaigns independently
Quality: hot or cold recording of external contacts, statistical monitoring, incoming queue management, blowing before transfer.
Multi-channel selfcare bounce library (responder, SMS, email, voicemail construction with or without variables)
Tracking online and real-time consumption
Link Media Voice, Sms Simple, SMS BOT or Email for greater efficiency on untapped contacts (bounce or unit campaigns)
Integrated email creation editor with message delivery tracking
Tracking (distribution, opening)
Variable integration
Image and logo integration
Built-in html editor for better comfort of creating email template
Unlimited number of creations
SMS
En masse or bounce on another channel.
Personalization of content, stop management and time out
Managing Scripts and Broadcast Campaigns Autonomously
Flexible strategy before or during broadcast (delays, broadcast rate,...)
Unlimited variable management, character counting, directional payment link
Unlimited Creative Library in Selfcare
Tracking online and real-time consumption
ID do Projeto: #30219777
Sobre o projeto
2 freelancers estão ofertando em média €1200 nesse trabalho
Hi, I am interested in this project. I can provide you with the Customised Omni Channel Platform needed for your project in a creative and professional manner. We have previously worked on various Personal blog project Mais
