Expereinced Twilio Developers only, experience in squarespace a bonus as this site is built on squarespace.
Twilio Developer - SMS Live chat and automated messaging for 1 squarespace website (Australia) for photographer
[login to view URL] - look at this live chat, want design exactly like this.
Single live chat, here is the customer journey.
(1) Customer enters website, live chat pops up
"Hi! Can we help you with anything today?"
customer selects YES OR NO....
NO - No problem. If you need anything else just type below
YES - Great! I'll connect you with a real person now. May I start off with your first name please?
Thank you. And finally, your email or phone number in case we get disconnected?
Thank you so much. Connecting you now.... (Sends me a text)
You're talking with Jack.
then ill talk to customer 1-2 times, get their mobile number and send them a text to call or chat with me. thats the funnel.
from the MOMENT the customer user selects YES, it begins a new text SMS thread to my chosen number and texts me responses as soon as the customer types the responses, with no delay. When I reply on text, it sends reply to customer.
on twilio, This live chat is all SMS'ed to me to my personal mobile number via twilio so I can respond instanlty. My SMS responses are routed via live chat. EG when I text back it responds with that text in live chat.
Would love your thoughts, criticisms and quoting.
26 freelancers are bidding on average $37/hour for this job
Hi there, We've gone through the details of your project and we can work on the Twilio app. We've developed IVR with twilio in the past and we can work on it. Let us know when we can discuss more on it. Thank you!