Service (order) Delivery System

We run a service based business. We need a system in which we will be able to manage our product (service delivery).

Example: trademark registration. This service can take up to 24 month to get fully delivered. It will have it's own unique process through which the each order will have to go through. We will have to communicate with customer, vendor, government agency with in delivery of this product. It will have to have automated notifications (via email and other sources).

Another example: monthly bookkeeping. This service will have to be activated each month on a certain date. It will have a unique to-do and particular process. It will involve communication with the customer as well. The key to this service is that it is recurring.

The main goal of this project is to find a online system that can solve our needs. If the person is skilled in that system we will need his/her help to set it up.

We were looking at SalesForce Service Cloud, however I'm not sure it is what we really need. We need to cover the process of service delivery after the prospect becomes a client. I think SF Service Cloud's main goal is to close a sale and doesn't cover product delivery.

The person who will win this project will have to give us a short summary of what tools he/she is planning to use and what problems those tools will cover.

Habilidades: Pesquisa de Mercado, Processamento de Pedidos, Gestão de projetos, Desenvolvimento de aplicativos Salesforce, Salesforce.com

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Acerca do Empregador:
( 6 comentários ) Boca Raton, United States

ID do Projeto: #6799148

5 freelancers estão ofertando em média $390 para esse trabalho


Respected and valuable Employer, This is my detail proposal submission for this market research project Service (order) Delivery System. I am one of the top most research professional in this site having lot of k Mais

$300 USD in 3 dias
(41 Comentários)

Hi, I am a Salesforce Certified Administrator with over 7 years of experience in Salesforce Customization and configuration. I am also a business analyst, so I can help you compile your requirements in detail. If we Mais

$555 USD in 10 dias
(9 Comentários)

Hello, We are team of Salesforce Certified Developers(DEV401). We have extensive knowledge in Salesforce. We have app exchange partnership with Salesforce. We are expert on Visual Force, Salesforce Editions, APEX, F Mais

$400 USD in 10 dias
(1 Comentário)

Hello, Pls find below approach for the development: 1. Set up using Salesforce object. Service object can be customized to accommodate Service delivery functionality which is relevant for your system. 2. Create us Mais

$444 USD in 10 dias
(0 Comentários)

Hello Sir/Madam, I am bidding your project as Human Resource Executive with professional experience in competitive market. Would like to be your freelancer for your project. I am graduated in national institute Mais

$250 USD in 10 dias
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