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Project Manager for Shopify agency (working with sustainable, eco-friendly brands)

We are a fast-growing Shopify ecommerce agency based in Dublin, Ireland. We help grow sustainable (eco-friendly) ecommerce brands on Shopify. We provide Shopify website design and development services, as well as digital marketing services (Klaviyo email marketing, Google Ads, and soon: Facebook Ads and SEO).

You will report directly to the Director of the company who is based in Boston, MA in the United States.

We're looking for a Project Manager to manage our client projects and coordinate the work getting done by our team members.

REQUIREMENTS FOR ROLE

Mandatory Requirements

- Immediate start

- Fluent/Native English speaker

- EST/GMT timezone

- Available Monday to Friday

- 30+ hours of availability per week

- We'll start you on 20 hours per week

- 4 week trial period

- Project Management experience

- Experience managing multiple team members

- Experience managing multiple clients

- Knowledge of ecommerce

- Knowledge of how to use Shopify

- Knowledge of how to use Klaviyo

- Knowledge of how to use Google Analytics

- Coachable

- You must be willing to take on advice

- Fast learner and willingness to learn

- Everybody makes mistakes. But we do not tolerate making the same mistakes more than once. When you make a mistake and we explain to you the correct way of doing something, we expect you to take the feedback onboard and apply it going forward

- Deadline-driven

- Punctual

- Show up on time to meetings

- You will track your time on Toggl

- Even though you're starting out Upwork, we require that you track your time via Toggl. This helps us understand how much time we spend working on each client's project

Nice-to-haves

- Previous experience working with/for an agency

- Knowledge of how to use Notion

- Knowledge of how to manage ad campaigns on Google Ads

- Knowledge of how to manage ad campaigns on Facebook Ads

- Knowledge of how to use Figma

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DAILY RESPONSIBILITIES

Managing clients

**Goal**: maintain 90+% client retention rate

- Being the primary point of contact for our clients

- Creating and updating client projects on Notion

- Receiving and replying to emails and Notion updates from clients

- Updating clients on completed tasks via Notion and Gmail

- Recording Loom videos, where necessary, to provide updates for complex tasks

- Organising and leading 1:1 fortnightly check-in calls with clients

- Recording meeting notes for all meetings

Managing team members

**Goal**: maintain 90+% team satisfaction rate (score based on anonymous surveys every month)

- Acting as the go-between team members and clients

- Receiving and replying to Notion updates, Slack messages, and emails from team members

- Recording Loom videos, where necessary, teaching team members how to do things

- Updating our task documentation for internal and client-facing task documents on Notion

- Managing workload for team members

- Being realistic in task assignment

- Prioritising tasks for team members and holding them accountability to deadlines

- Organising and leading 1:1 check-in calls with team members

- Two to three times per week

- Recording meeting notes for all meetings

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BENEFITS

- Work with highly-vetted sustainable (eco-friendly) brands doing good for our planet

- Shape the future of what will become the world's leading agency for sustainable brands

- Build your career at a rapidly-growing company

- Paid subscriptions: 1Password, Zoom, GSuite, Loom, Figma, Notion

- Stipend every quarter to purchase from our portfolio of brands

- Monthly team happy hour

Habilidades: Gestão de projetos, Account Management, Shopify, Email Marketing

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Acerca do Empregador:
( 0 comentários ) East Weymouth, United States

ID do Projeto: #30225517

32 freelancers estão ofertando em média $21/hora nesse trabalho

thetechie13

Hi There,I'm an approved Shopify expert [login to view URL] I read your job description I am very glad to infirm you that I am able to become your reliable shopify manager for the ongoing developm Mais

$20 USD / hora
(24 Comentários)
6.4
(33 Comentários)
6.3
tangramua

Hello Ultan,   We have 20 years of strong experience in Project Management, Shopify, Email Marketing, Account Management, as a result, we can successfully complete this project.   Please, review our profile here: https Mais

$24 USD / hora
(18 Comentários)
6.3
(2 Comentários)
5.9
(41 Comentários)
5.7
(16 Comentários)
5.6
(12 Comentários)
5.6
(19 Comentários)
5.1
freesakib2012

Hi there, I've reviewed your project description and glad to let you know that I can work professionally as a project manager of a shopify agency. I've done similar work before so I'm submitting my job proposal to you Mais

$20 USD / hora
(16 Comentários)
4.8
sandeepkfwstudio

Hi!! Would love to see more details from you. Now talking about the work: Exceptionally talented when it comes to Shopify. And you will find me creative. I have created some mesmerizing stores using Shopify: The Can Mais

$22 USD / hora
(9 Comentários)
5.1
(9 Comentários)
4.9
sapnathakur14

Hello, Greetings of the day!! I am a web developer and have 5 years of work experience in developing and designing Shopify stores. I am able to write quality source code to be delivered on time, which meets defined pr Mais

$15 USD / hora
(4 Comentários)
4.6
ManishaSetia

Hlo,I am a Shopify App and Website developer.I have more than 5 years experience in Shopify App and website.I have good knowledge of All Shopify Api's.I am also php developer.I have also good knowledge of ajax javascr Mais

$15 USD / hora
(12 Comentários)
3.6
anupamtheant

Hi My name is Anupam, I have been working in the Digital Marketing industry for more than 5 years now and can confidently brag about being a specialist in E-commerce Digital Marketing. Over these years, I have gained Mais

$15 USD / hora
(1 Comentário)
3.6
RavenSolutions

Yo! I have discovered about your project Project Manager for Shopify agency (working with sustainable, eco-friendly brands) I am KickAss in Project Management, Shopify, Email Marketing and Account Management, so I'am Mais

$15 USD / hora
(1 Comentário)
2.6
hafizmohammadali

Dear Hiring Manager, After carefully reviewed the job requirements of project manager for Shopify agency. I found my self best fit for this job because I am fluent in English & available to work in the eastern timezone Mais

$25 USD / hora
(2 Comentários)
2.6
roshansoni335707

Hi, How are you today? Thank you for posting this project, and I'm very happy to bid your project. I've read carefully your project details. I have rich experiences related with your project. Your satisfaction with t Mais

$15 USD / hora
(0 Comentários)
0.0
DuskoDjurin

Hello Shopify is one of my skills. I have rich experience in Shopify App and Frontend development. Let's discuss the project in detail. Thanks Dusko

$20 USD / hora
(0 Comentários)
0.0
k00lcaptchrz

Hi, I'm ready to start. You can check my profile. I have vast experience in e commerce and managing teams. Initiate chat so we can start. Thanks Faisal

$15 USD / hora
(0 Comentários)
0.0
aleksandrskvor

Hi. How are you today? I have read your project (Project Manager for Shopify agency (working with sustainable, eco-friendly brands) ) carefully and got your idea. So far I have made several website and have done simila Mais

$25 USD / hora
(0 Comentários)
0.0