Project Manager for Shopify agency (working with sustainable, eco-friendly brands)

We are a fast-growing Shopify ecommerce agency based in Dublin, Ireland. We help grow sustainable (eco-friendly) ecommerce brands on Shopify. We provide Shopify website design and development services, as well as digital marketing services (Klaviyo email marketing, Google Ads, and soon: Facebook Ads and SEO).

You will report directly to the Director of the company who is based in Boston, MA in the United States.

We're looking for a Project Manager to manage our client projects and coordinate the work getting done by our team members.


Mandatory Requirements

- Immediate start

- Fluent/Native English speaker

- EST/GMT timezone

- Available Monday to Friday

- 30+ hours of availability per week

- We'll start you on 20 hours per week

- 4 week trial period

- Project Management experience

- Experience managing multiple team members

- Experience managing multiple clients

- Knowledge of ecommerce

- Knowledge of how to use Shopify

- Knowledge of how to use Klaviyo

- Knowledge of how to use Google Analytics

- Coachable

- You must be willing to take on advice

- Fast learner and willingness to learn

- Everybody makes mistakes. But we do not tolerate making the same mistakes more than once. When you make a mistake and we explain to you the correct way of doing something, we expect you to take the feedback onboard and apply it going forward

- Deadline-driven

- Punctual

- Show up on time to meetings

- You will track your time on Toggl

- Even though you're starting out Upwork, we require that you track your time via Toggl. This helps us understand how much time we spend working on each client's project


- Previous experience working with/for an agency

- Knowledge of how to use Notion

- Knowledge of how to manage ad campaigns on Google Ads

- Knowledge of how to manage ad campaigns on Facebook Ads

- Knowledge of how to use Figma



Managing clients

**Goal**: maintain 90+% client retention rate

- Being the primary point of contact for our clients

- Creating and updating client projects on Notion

- Receiving and replying to emails and Notion updates from clients

- Updating clients on completed tasks via Notion and Gmail

- Recording Loom videos, where necessary, to provide updates for complex tasks

- Organising and leading 1:1 fortnightly check-in calls with clients

- Recording meeting notes for all meetings

Managing team members

**Goal**: maintain 90+% team satisfaction rate (score based on anonymous surveys every month)

- Acting as the go-between team members and clients

- Receiving and replying to Notion updates, Slack messages, and emails from team members

- Recording Loom videos, where necessary, teaching team members how to do things

- Updating our task documentation for internal and client-facing task documents on Notion

- Managing workload for team members

- Being realistic in task assignment

- Prioritising tasks for team members and holding them accountability to deadlines

- Organising and leading 1:1 check-in calls with team members

- Two to three times per week

- Recording meeting notes for all meetings



- Work with highly-vetted sustainable (eco-friendly) brands doing good for our planet

- Shape the future of what will become the world's leading agency for sustainable brands

- Build your career at a rapidly-growing company

- Paid subscriptions: 1Password, Zoom, GSuite, Loom, Figma, Notion

- Stipend every quarter to purchase from our portfolio of brands

- Monthly team happy hour

Habilidades: Gestão de projetos, Account Management, Shopify, Email Marketing

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Acerca do Empregador:
( 0 comentários ) East Weymouth, United States

ID do Projeto: #30225517

32 freelancers estão ofertando em média $21/hora nesse trabalho


Hi There,I'm an approved Shopify expert [login to view URL] I read your job description I am very glad to infirm you that I am able to become your reliable shopify manager for the ongoing developm Mais

$20 USD / hora
(24 Comentários)
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Hello Ultan,   We have 20 years of strong experience in Project Management, Shopify, Email Marketing, Account Management, as a result, we can successfully complete this project.   Please, review our profile here: https Mais

$24 USD / hora
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$20 USD / hora
(16 Comentários)

Hi!! Would love to see more details from you. Now talking about the work: Exceptionally talented when it comes to Shopify. And you will find me creative. I have created some mesmerizing stores using Shopify: The Can Mais

$22 USD / hora
(9 Comentários)
(9 Comentários)

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$15 USD / hora
(4 Comentários)

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$15 USD / hora
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$25 USD / hora
(2 Comentários)

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$15 USD / hora
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$20 USD / hora
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$15 USD / hora
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$25 USD / hora
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