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We manage a growing portfolio of holiday properties and are looking for a freelance Listing & Guest Coordinator to support our remote operations. The successful freelancer will help ensure that property listings are accurate and that guests receive professional assistance throughout the enquiry and reservation process. Main responsibilities * Maintain and update property listings * Review property descriptions and information * Handle guest enquiries * Assist with reservation requests * Support pre-arrival communication * Coordinate requests with property management teams * Maintain organised records * Follow company procedures and communication standards Who should apply? This could suit someone with experience as a: * Airbnb assistant * Vacation-rental assistant * Guest relations representative * Virtual assistant * Customer-support specialist * Property-management assistant * Hospitality coordinator We value reliability and communication skills as much as previous industry experience. The work is fully remote and can develop into an ongoing freelance arrangement for the right person. Please introduce yourself, describe any relevant experience and let us know your general availability.
Project ID: 40747701
39 proposals
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Active 3 days ago
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39 freelancers are bidding on average $17 USD/hour for this job

As a seasoned virtual assistant and customer support specialist, I have spent years honing my skills in managing guest relations and coordinating projects remotely. I understand how paramount it is to maintain the accuracy of property listings, handle inquiries professionally, and assist guests from reservation to pre-arrival communication smoothly. I am confident that these skills will prove invaluable in ensuring seamless operations for your growing portfolio of holiday properties. In addition to my proven track record as a virtual assistant, let me also share that I am an incredibly organized individual. Keeping accurate records and following procedures are second nature to me. Lastly, one thing my clients often complement me on is my communication skills. My ability to handle client interactions, whether they be by chat or email, is one of my greatest strengths. This coupled with my inherent reliability would ensure professional assistance is given to both your guests and property management teams at all times. Reliability combined with the ability to adapt quickly when circumstances demand flexibility makes me an ideal fit for not just this project but a potential ongoing freelance position. Thank you for considering my application; let's discuss how we can work together to achieve success in managing your short-term rentals seamlessly.
$20 USD in 40 days
8.3
8.3

Hi, I’m Junaid, an experienced Virtual Assistant with a strong background in customer support, data management, online research, and e-commerce operations. I’m detail-oriented, reliable, and comfortable managing enquiries, updating listings, maintaining records, and following established procedures. I can provide consistent remote support and am available for ongoing work. I’d be happy to learn your processes and start right away. Thank you, Junaid
$15 USD in 40 days
7.7
7.7

Hi, I have almost a decade of experience in the VA industry, with a strong background in customer service, data entry, calendar and email management, and e-commerce support. I’m experienced in handling customer enquiries, maintaining accurate information, managing records, and following established procedures and communication guidelines. I’m comfortable managing multiple conversations and tasks at once while keeping communication friendly, professional, and timely. While my background is not specifically in holiday-property management, my VA and customer service experience is highly transferable to maintaining property listings, assisting with reservation requests, pre-arrival communication, and coordinating guest requests with the relevant team. I’m based in the Philippines (GMT+8), reliable, detail-oriented, and available for ongoing freelance work. I’m also a fast learner and can quickly adapt to your systems and procedures.
$20 USD in 40 days
7.3
7.3

Hello, I’m Blessing, ann Executive Assistant with 6 years of experience in customer support, administrative coordination, client communication, scheduling, data management, and day-to-day business operations. I can support your property operations by: * Maintaining accurate property listings, descriptions, and availability information * Responding to guest enquiries professionally and promptly * Assisting with reservation requests and keeping booking information organized * Handling pre-arrival communication and necessary follow-ups * Coordinating guest requests with property management teams * Maintaining organized records and trackers for enquiries, bookings, and outstanding tasks * Following your procedures and communication standards consistently An advantage is my proficiency with Google Workspace, Microsoft Office, Excel, Google Sheets, Gmail, Google Calendar, HubSpot, Zoho, Slack, and other cloud-based tools. Regards, Blessing
$15 USD in 40 days
6.2
6.2

Good day! We’re a team of 62 professionals with 9+ years of experience, specializing in vacation-rental listing management, guest communication, reservation support, and remote property operations. Here we can help with - • Keep property listings, descriptions, availability, and details accurate • Respond to guest enquiries professionally and promptly • Assist with reservation requests and pre-arrival communication • Coordinate guest requests with property management teams • Maintain organised records and follow your communication procedures • Provide reliable ongoing remote support as your portfolio grows Would you like us to handle a small group of listings initially so you can assess our workflow and communication quality?
$20 USD in 40 days
5.4
5.4

Hi, I can support your holiday-property operations by keeping listings accurate and ensuring guests receive timely, professional assistance. • Maintain and update property listings and descriptions • Handle guest enquiries and reservation requests promptly • Manage pre-arrival communication and follow-ups • Coordinate guest requests with property management teams • Keep records organized and follow SOPs consistently • Provide reliable, friendly customer support and clear communication I have experience with virtual assistance, customer communication, data management, and coordination, and I’m available for ongoing remote work.
$15 USD in 40 days
4.6
4.6

You’re looking for someone who can keep property information organised, respond professionally to guest enquiries, support reservations, and coordinate with property teams. While I haven’t worked directly with short-term rental platforms such as Airbnb, my experience closely matches the guest communication and coordination side of this role. I have experience in customer support, virtual assistance, guest-facing communication, and property-related administrative support. I’m comfortable handling enquiries, following up with customers, keeping records accurate, coordinating requests, and communicating clearly with different teams. I’ve also worked in hospitality/customer-facing environments where professionalism, quick responses, attention to detail, and making sure requests are properly followed through were important. I’m organised, reliable, comfortable working remotely, and able to learn your listing and reservation procedures quickly. I would be happy to start with your processes and become familiar with your properties and communication standards. I’m available for ongoing remote work and would be glad to discuss your current workflow and availability requirements.
$15 USD in 40 days
4.2
4.2

As a seasoned freelancer with over 4 years of experience in remote and virtual support, I'm excited to apply my skills to this Short-Term Rental Listings Coordinator role. My background cuts across various industries, including property management, administrative support, and customer service - all of which are crucial for this position. I have successfully completed similar projects in the past for clients where I coordinated listing maintenance, managed guest relations, and handled reservation requests with utmost accuracy and care. What truly sets me apart is my wide range of skills that cover almost every aspect of this role. Not only can I expertly handle data entry and content management as required in maintaining updated property listings, but I also bring valuable financial management capabilities to ensure proper budgeting and expense tracking. Furthermore, with my advanced proficiency in Microsoft Office and Google Workspace coupled with strong adaptability skills, I can provide efficient communication flow between guests and property management teams. Added to these technical competences is my focus on excellence. I am committed to not just meeting but exceeding client expectations through clear communication strategies while following set procedures diligently. Whether you need assistance with guest enquiries or effective pre-arrival communication, rest assured that I will deliver a level of professionalism that will enhance your business.
$15 USD in 40 days
3.8
3.8

As a professional with over [X years] of experience in customer support and data entry, I am confident that my skill set is a perfect match for the Short-Term Rental Listings Coordinator role. My experience spans across various industries and I've learned how to consistently deliver reliable and impeccable service, paying great attention to detail. In addition, my passion for website development, graphic design and video editing would be an added advantage as I can ensure that your property listings are not only accurate but also visually appealing, capturing the attention of potential guests. Moreover, my proficiency in data entry promotes an organized and streamlined process that guarantees up-to-date information in the listings. What sets me apart beyond just my skills is my consistent record the 90% On-time delivery and 90% On-budget success. As someone who values clear communication as much as reliability, I will dedicate myself to following company procedures and applying your specific communication standards to provide a seamless experience for your guests from pre-arrival to post-departure. Let's collaborate on turning your visions into tangible results while satisfying your clients' needs because at the end of the day, it's not just about managing properties, but providing exceptional experiences for every guest.
$15 USD in 10 days
3.4
3.4

★★★ TOP 1% IN FREE LANCER WORLD ★★★ ★★★ 20+ Year Experience in IBD being CMD★★★ ★★★ 200+ Country Satisfied Clientele ★★★ ★Linkedin★ ★Data Entry★ ★Business Plans★★★ ★★★ Operational Strategic planner Customer Support 24*7★★★ ★★★Excel/Word Operation★★★ ★★★Chat Support★★★ ★★★Calling Support★★★ ★★★Business Plans / Marketing Strategy ★★★ * Digital Marketing★★★ ★★★Social Media Marketing ★★★ ★★★Internet Marketing ★★★ ★★★Any type of Data Projects★★★ ★★★★★★ Regards, ★★★CMD★★★ ★★★PVSYS GROUP (INDIA)★★★ ★★★IF YOU THINK THEN I CAN★★★
$15 USD in 40 days
3.6
3.6

Hi, I can support your listings and guests remotely with consistent, written-first communication. • Listings: audit each property's description, amenities, house rules and photos against your master data, and keep a change log so nothing drifts • Guests: reply to enquiries and pre-arrival messages using your templates, and escalate anything outside them to the property team, following it up until it's resolved • Records: one organised Google Sheet tracking enquiries, reservations, requests and their status Data accuracy, organised record-keeping and admin support are my core services: 40+ projects and 100% on-time delivery. Which platforms and time zones do your guests mostly come through? Best regards, Ismail
$15 USD in 7 days
3.8
3.8

Hi, I am Adeel. I lead a team at PanaceaLogics that handles data organisation and customer-facing coordination work alongside our software projects, so maintaining accurate listings and managing guest communication fits well within what we do daily. For this I would set up a clear tracker for listings, enquiries and reservation status, so nothing falls through between you and the property teams, and keep communication consistent with your procedures. I can do the first batch of listing reviews, up to five properties, free so you can see the quality and tone before committing further. I can start this week and can commit close to the full 40 hours if the fit is right. What tools or platform do you currently use to manage the listings and guest messages?
$15 USD in 2 days
2.7
2.7

As a seasoned virtual assistant with extensive experience in administrative support and data entry, I warmly endorse my ability to fulfill the responsibilities of a Short-Term Rental Listings Coordinator. Throughout my career, I have honed my skills as a meticulous observer, ensuring accurate and up-to-date information on various platforms. This skill set will undoubtedly contribute to keeping your property listings precise and reliable for potential guests. One of my key strengths as a professional is my talent for organization and task management. I understand the importance of maintaining comprehensive records and applying company procedures effectively, especially in a remote workspace. The thoroughness that I bring into all my work extends beyond data entry, allowing me to efficiently handle guest inquiries and requests while providing them with top-notch support they need during their reservation process. Furthermore, my penchant for effective communication coupled with previous experiences that relate to the tourism industry gives me an edge over other applicants. Having served as an Airbnb assistant in the past, I am well-versed in providing exceptional guest relations services remotely, ensuring guests feel supported and valued from start to finish. My familiarity with the vacation rental industry's dynamics will allow me to seamlessly coordinate between your property management teams and guests.
$17 USD in 40 days
2.5
2.5

Hello, I’m a reliable and organized Virtual Assistant with experience in customer support, property listing management, guest communication, and administrative coordination. I can keep property information accurate, respond professionally to enquiries, assist with reservations and pre-arrival communication, coordinate requests with management teams, and maintain clear records while following your procedures. I’m responsive, detail-oriented, available for consistent remote support, and interested in building a long-term working relationship. Regards, Muzafar
$15 USD in 40 days
2.7
2.7

Hello, I am Rohaan, a freelancer with over 5 years of experience in Virtual Assistance, Administrative Support, Customer Service, Project Management, and Property Management. I understand the requirements of the Short-Term Rental Listings Coordinator role and am well-equipped to ensure accurate property listings and provide professional guest assistance throughout the reservation process. I offer a versatile mix of services including data automation, digital marketing, research, and virtual assistance, tailored to streamline operations and enhance online presence. I am detail-driven and committed to delivering accurate and reliable support. I would love to discuss your project further in chat to understand your specific needs. Regards, Rohaan
$15 USD in 40 days
1.7
1.7

Hello, I’m interested in your Listing & Guest Coordinator position. I’m a reliable and detail-oriented freelancer with experience in customer support, administrative work, data entry, online research, and handling information accurately. Although I don’t have extensive direct Airbnb/property-management experience, I’m comfortable learning new platforms and following established procedures. I can help with: • Maintaining and updating property listings accurately • Reviewing descriptions, amenities, pricing, and property information • Responding to guest enquiries professionally and promptly • Assisting with reservation-related requests • Preparing clear pre-arrival communication • Coordinating requests with property management teams • Keeping records organised in Excel/Google Sheets or your preferred system • Following communication templates, SOPs, and company guidelines I’m comfortable working remotely, communicating professionally with guests and team members, and paying close attention to details. I’m also available to learn your systems and processes quickly. I can offer flexible availability and would be happy to support this as an ongoing freelance arrangement. I’d be glad to discuss your workflow and how I can help keep your listings and guest communication running smoothly. Thank you for considering my proposal.
$15 USD in 2 days
1.8
1.8

Hello, I’m interested in the Listing & Guest Coordinator position. I have experience with virtual assistance, data entry, web research, Excel and Google Sheets, record management, and following detailed work procedures. I am comfortable reviewing and updating information carefully, maintaining organized records, researching property or listing details, and communicating professionally with customers or team members. I’m also comfortable learning new websites, apps, and company systems quickly. Although I have not worked specifically as an Airbnb or vacation-rental assistant before, I believe my administrative, data-management, and communication skills are highly transferable to this role. I pay close attention to details and can follow established procedures consistently. I’m available for remote freelance work and would be happy to start with your required workflow and systems. I’m also interested in developing this into a long-term working arrangement. Thank you for considering my application. Best regards, Ammara Majeed
$15 USD in 40 days
1.4
1.4

Hi there, Managing short-term rental listings requires accurate property information, timely enquiry handling, and consistent pre-arrival communication so guests receive dependable support throughout the reservation process. I have strong hands-on experience with short-term rental coordination and Administrative Support, and have solved similar problems involving listing maintenance, guest communication, reservation follow-up, and organised operational records. My approach would be to: * Review the existing listings, communication procedures, records, and current coordination workflow. * Identify the root cause of any inaccurate information, delayed responses, or missed reservation details. * Implement a clean, maintainable solution using structured Administrative Support processes and clear tracking systems. * Test edge cases, reliability, response quality, information accuracy, and coordination behavior. * Deploy or integrate the improved workflow without disrupting ongoing guest or property-management operations. A centralised checklist with clearly defined response and escalation points helps prevent small listing discrepancies from becoming guest-facing issues. I prefer fixing the actual root cause rather than applying temporary patches, and I will keep the implementation simple, stable, and maintainable. I can start by reviewing the current listings, procedures, records, and guest-enquiry workflow, then proceed with the most practical solution. Best regards, Ian
$20 USD in 15 days
0.0
0.0

My primary expertise is in the field of construction engineering. Given my background in real estate, I believe I am well-suited to handle this type of work.
$15 USD in 10 days
0.0
0.0

I’d love to hear about your project. At worst, you leave with a free consultation and clearer direction. I have extensive experience in managing short-term rental listings and guest relations, having successfully supported various clients in similar roles. My background as a vacation-rental assistant has equipped me with the skills to maintain accurate property listings, handle guest inquiries efficiently, and ensure seamless communication throughout the reservation process. I pride myself on my reliability and strong communication skills, which align perfectly with your needs. I can help streamline your operations and enhance guest satisfaction. I've recently completed jobs successfully to satisfied clients. I deliver high-quality digital solutions across full-stack development, apps, UI/UX, APIs, automation, optimization, and video production. Backed by 75+ 5-star reviews and a top 1% ranking, my priority is simple: quality, reliability, results. Regards, Christopher
$19 USD in 7 days
0.0
0.0

Austin, United States
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