Encerrado

Complaint management system in python

Detailed requirements:

1. Develop analytics to solutions classify the complaints and analyze them effectively.

The solution needed to analyze different types of complaints and root cause of the complaints.

2. Web page for submission of complaints about the products/services delivery

The web page will take the following inputs from the customer

a. Name of the customer

b. Delivery consignment/invoice reference

c. Invoice/Consignment date

d. Product name

e. Issue

f. Nature of the complaints

After submitting the complaint, a reference number should be generated and returned to

customer for future reference.

3. Web page for search of updates on the complaints

The web page will provide search option based on the following inputs:

a. Complaint reference number or invoice reference number

After submitting the complaint reference number or invoice reference number generated, the

system should fetch the relevant updates and display on the web page.

4. Develop a ML model to classify new complaints arriving from a stream of complaints web

portal and assign a department to work on it. This will help promptly address a complaint by most appropriate department.

List of deliverables

1. Solution design

2. Data driven dashboard

3. ML model for classifying the complaints

4. Code (html, py, db files)

5. All the contents in compressed zip file format

6. Naming conventions as per format

Habilidades: Python

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Acerca do Empregador:
( 0 comentários ) Kadannamanna, India

ID do Projeto: #29929277

2 freelancers estão ofertando em média ₹1775 nesse trabalho

rochaksharma7

Hello sir. Your project attracted my attention at first glance, because I've extensive experience in Python, Machine Learning Programming, NLP, AI. I'm really confident about your project, and very eager to join your Mais

₹1050 INR in 7 dias
(23 Comentários)
4.2
poojaexpertz

Hello sir, Good day I have read the description of your project and understood that you are looking for a Complaint management system website. Talking about my expertise, i possess very good expertise in HTML5, Node j Mais

₹2500 INR in 7 dias
(1 Comentário)
1.3