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I need an experienced recruitment specialist who already understands the technology sector to help me fill a number of mid-level Technical Support Staff roles. You will take full ownership of the hiring cycle—from sourcing passive and active talent to screening, coordinating interviews with my team, and guiding finalists through offer acceptance and onboarding. Because these are mid-level positions, I’m looking for someone who can quickly recognise depth of product knowledge, customer-facing skills, and the problem-solving mindset my support organisation depends on. I will provide a clear competency matrix, salary range, and an outline of our culture; you translate that into compelling outreach and a vetted shortlist. Deliverables I expect: • An agreed search strategy and timeline within the first week • A minimum of five qualified, interview-ready candidates per vacancy, each with a brief assessment summary • Weekly progress reports and pipeline analytics • Scheduling support up to final interview and reference checks Success will be measured by time-to-hire, interview-to-offer ratio, and candidate fit at the 90-day mark. If you have a proven track record placing tech support professionals and are ready to start immediately, let’s talk.
Project ID: 40422933
8 proposals
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Active 18 hours ago
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8 freelancers are bidding on average ₹22,875 INR for this job

Hi there, With skills that range from excel to virtual assistance, I bring a unique and diverse perspective to recruitment. As founder of Aesthetic Logic, my team and I have cultivated a deep understanding and successful track record in talent acquisition across various technical fields, including those in the tech support realm. Our work on both local and global scales for start-ups and established businesses alike has helped us develop an eye for identifying candidates with the depth of product knowledge you require, strong customer-facing skills, and a problem-solving mindset. Beyond traditional hiring practices, I recognize what is at stake here. Time-to-hire and interview-to-offer ratio are among our focal benchmarks. We will implement a detailed search strategy tailored precisely to your competency matrices, salary ranges, and cultural needs within the first week. To ensure desired fit even after employment, we will provide pipeline analytics and weekly progress reports throughout the process.
₹25,000 INR in 3 days
4.0
4.0

Hello, This role aligns closely with what I’ve done in practice. As an Executive Assistant, I regularly owned the recruitment process for technical roles—sourcing candidates, evaluating profiles, conducting initial interviews, and coordinating with hiring managers to ensure we brought in the right fit. I wasn’t just screening for keywords; I focused on identifying real product knowledge, customer-facing ability, and problem-solving mindset. For your Technical Support roles, I can take full ownership of the hiring cycle—from building a targeted sourcing strategy to delivering a strong, vetted shortlist. I’m comfortable sourcing both active and passive candidates, crafting compelling outreach, and assessing candidates against your competency matrix to ensure quality over quantity. You can expect a structured approach: clear search strategy within the first week, consistent pipeline tracking, and at least five qualified, interview-ready candidates per role with concise assessment summaries. I also handle interview coordination, follow-ups, and support through to offer acceptance and onboarding. I’m detail-driven, responsive, and focused on outcomes—reducing time-to-hire while maintaining strong candidate fit. I’d be ready to start immediately and build a pipeline that delivers results. Warm regards, Gold
₹12,500 INR in 1 day
2.2
2.2

Hi, I am an IITian , worked at fortune 500 companies. I will make it a reality for you. With 7+ years of experience I will deliver a high-quality solution using modern technologies and industry best practices. Kindly click on the chat button so we can discuss and get started. Will share you my prior projects done and my resume too. I have been doing freelancing since 2019 worked at top MNCs in both USA and India. Lets connect
₹12,500 INR in 7 days
0.0
0.0

Technical Support hires rarely fail because candidates cannot answer technical questions. They fail because someone looked qualified on paper, but collapsed the moment real customers, product pressure, and live problem solving entered the conversation. That is where I recruit differently. Mid-level support hiring needs more than CV screening. It needs someone who can spot product depth, communication maturity, troubleshooting instinct, and the ability to stay calm when customers are not. That is exactly how I would own your hiring cycle. • Build your search strategy within week one, aligned with your competency matrix, salary range, and culture fit goals • Source both active and passive candidates across technical communities, talent platforms, and direct outreach channels • Screen candidates beyond resumes by testing product understanding, communication style, troubleshooting logic, and customer facing confidence • Deliver five interview ready candidates per role with clear assessment notes, strengths, risks, and fit summary • Coordinate interviews, follow ups, reference checks, and offer stage communication so momentum never drops • Track pipeline performance using Google Sheets, Notion, or your preferred ATS for full visibility I do not send candidates who interview well. I send candidates who still perform 90 days after joining. That is the metric that actually matters.
₹12,999.44 INR in 7 days
0.0
0.0

As the CEO of UBTCall, I have spent over a decade honing my skills in delivering innovative outsourcing solutions for some of the world's leading businesses. I fully comprehend the importance of understanding and effectively hiring technical support staff in the highly dynamic and nuanced technology sector. My firm would be a perfect fit for your project as we possess comprehensive experience in managing a wide range of IT services, including development and maintenance of websites and applications, proactive data security, and cloud hosting. To ensure successful recruitment, I will take full ownership of the hiring cycle, from sourcing suitable candidates to coordinating interviews and guiding successful applicants through offer acceptance and onboarding. My approach includes crafting a tailored search strategy to identify both passive and active talents, ensuring that each shortlisted candidate possesses the depth of product knowledge, customer-facing skills, and problem-solving mindset essential for your Support organization. Furthermore, my multilingual 24/7 customer support with coverage in eight languages provides an added advantage in finding tech-support professionals who can effectively communicate and solve problems in a diverse global environment. In addition to offering you a minimum of five interview-ready candidates per vacancy weekly,
₹25,000 INR in 7 days
0.0
0.0

Hi There ?About Me I am a seasoned Talent Acquisition Professional with over 19 years of Corporate exposure and worked with leading RPO companies across diverse industries and functions for client site roles. Done IT and NON IT both. Worked with Global firms like Kornferry, American Express, Carlson Wagonlit, Allegis RPO and many prominent clients across Industries Since I am Expert level Talent Acquisition professional therefore can work with minimum supervision and meet all deadlines. I have experience of managing end to end recruitments along with stakeholder management. In IT hiring I have hired for these roles in recent past prompt engineers, AI engineers , Data Analyst , Machine learning, SQL, Web3, Blockchain, software developers, ERP, Project engineers , IT managers ,IT engineering, cybersecurity, IT infrastructure , React, Node, UI UX developers, full stack developers . I want to be paid for my sourcing and screening support and not interested to work on commission based payout on placement.
₹30,000 INR in 7 days
0.0
0.0

Talent Acquisition Specialist with 12+ years of experience delivering end-to-end recruitment across IT and non-IT roles. Successfully closed 500+ positions with an average TAT reduction of 25% and offer-to-join ratio above 85%. Experienced in stakeholder management, bulk hiring, and niche skill sourcing using data-driven strategies. Led teams to scale hiring operations and improve pipeline quality. Strong expertise in LinkedIn, Naukri, and ATS tools to drive efficiency. Consistently achieved hiring targets while maintaining quality and candidate experience. Focused on delivering measurable results aligned with business goals and timelines. Ready to contribute with immediate impact.
₹40,000 INR in 22 days
0.0
0.0

Mumbai, India
Payment method verified
Member since Aug 5, 2012
₹600-1500 INR
₹750-1250 INR / hour
₹600-1500 INR
₹12500-37500 INR
₹75000-150000 INR
£10-10000 GBP
$10-30 USD
$10-30 USD
₹12500-37500 INR
₹1500-12500 INR
$10-30 USD
₹1500-12500 INR
$30-250 AUD
$30-250 USD
$30-250 USD
$250-750 USD
$100-101 USD
$30-250 USD
$250-750 USD
$10-30 USD
$250-750 USD
$3-10 NZD / hour
₹12500-37500 INR