The Client would like an application that will allow support personnel to remotely control a desktop, keyboard, mouse and also have FTP service to the remote computer to send or receive files. They don't want any VNC product, since everytime they have loaded that type of product, anti-spyware finds spyware in the product. They do want a program similar to Netmeeting or XP Remote desktop. They would like to be able to have multiple support personnel using the product at one time, with one client remotely being serviced by each connection uniquely. Each program would connect through a firewall friendly program using the .NET Remoting to the remote system and the support person would be able to control the mouse, keystrokes and send control + alt + delete commands to bring up task manager. Also, FTP available to send files to the host or client either way. There are applications out there similar to this, at the following website: www.access-remote-pc.com.
Each support person would have their client enter a numeric code that would correspond to that support person's host computer. Images of the remote desktop would be available to the support person's host. Also needs to be a license and expiration of each application. Preferably through a host generator type program and license. I will include additional information and drawings once I have them back from the client.
Pls let me know your Quote ASAP...If it differs from the below range you can mention it in PMB..
Ready Demos are most Welcome