The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their first line support and sales department.
The working hours will be [url removed, login to view] - [url removed, login to view] (Central European Time), so it would be ideal if you are located around this time zone. However, in parallell we are looking for someone to fill a second position on weekends only with slightly different working hours.
- At least 18 years old.
- Solid support and sales closing skills.
- Excellent verbal presentation and communication techniques in clear English language with no accent (fluency in another major language is a plus).
- Computer experienced and internet-savvy.
- Excellent customer assistance and problem solving skills.
You will be responsible for answering questions related to the company's cloud service. The work will consist of both handling 1st line support questions and closing sales. For 2nd and 3rd line support questions the staff at the head office will step in.
Customer contacts will take place through different channels: email, webchat and phone/Skype.
Basically, you will help existing customers with their questions and follow up leads who have contacted the company to close the sale.
- Competitive salary package - good base salary and commission on sales.
- Career development and training - We provide product knowledge training to enhance your skills.
Interviews will be done continously. Please, don't wait with applying for this job.
24 freelancers estão ofertando em média $6/hora para este trabalho
I am an experienced customer service representative and that will surely be a big help in this project. Aside from that, I am also a dedicated worker which will add up to the success of my job.
Hi, I can become the permanent partner of your company to provide the customer support have 15-20 Agents they can handle technical as well as non technical works for you. Thanks and Regards Pankaj pandey