Business Development Associate - Sales

Credbizz is an early-stage innovative startup led by IIT graduates. Credbizz is building a B2B digital platform for lenders and borrowers to assist in business growth & expansion and provide a new culture to build trust. Job Description - We are looking for a strong person who has good communication skills and an understanding of Fintech products. - This involves being able to manage multiple customers at a time and in assisting them in resolving their concerns - The candidate must demonstrate strong communication skills in addition to being able to multi-task and prioritize - While we are flexible with reference to the amount of experience a candidate may have had, candidates must demonstrate a capability to learn on the job and maintain flexibility with respect to the scope of work Key Responsibilities : - Achieve targets of on-time communication and customer satisfaction - Coordinate daily with Operations, Logistics, Sales and Marketing teams regarding daily sales - Collect feedback from customer interactions to improve operations processes, products, and overall customer experience - Train team members on best practices regularly and recruit new members when needed - Remain up to date on tools and products used in the support processes - Work experience in Field Sales will be Plus