Call Center Representative Part-Time
$15-25 USD / hora
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Requirements
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
ID do Projeto: #19830825
Sobre o projeto
16 freelancers estão ofertando em média $19/hora nesse trabalho
Dear hiring manager I have got your job posting on "Call Center Representative" Project. According to your job description you need a fast one for helping you in your tasks. For your kind information I want to let you Mais
I am working as a call center for more than 3 years now. My duties include answering calls and keeping the customer satisfied. I know I am capable of doing your said project.
Telemarketing, ventas, persuasivo Relevant Skills and Experience Persuasivo, Telemarketing Ventas
I can work for 18$ per hour. Relevant Skills and Experience I have been working in bpo industry for almost 9 years now with companies like amazon and sprint usa.
I am fully bilingual, have a track record of over achieving in sales and customer service and I've always enjoyed working in these fields. More than 9 years of exp. working with people internationally Relevant Skills Mais
Greetings! My name is Rona Isabel Cutanda and I am an expert in the field of Customer Service, Email, Chat and Phone Support. I would love the opportunity to discuss your project with you. I have over 4 years of exper Mais
I have extensive experience working in the US demographics, Have worked as an Sales Executive, Customer Service and with Technical Support, targeting all regions of the US. I have worked with companies like KeepTruc Mais
My name is Karina Gomez. I have been working since I was 17. I have more than 15 years of experience in customer service and 1 year as manager assistant. I am a friendly, loyal, responsible and a good person. I have 2 Mais
Hello I read the requirements and interested in doing this work. I have 5+ years of experience as virtual/personal assistance, Customer support with expertise in Microsoft Office (Excel, PPT, Word and others) and in Mais
I'm a great advertising agent for getting the word out there to the public eye. I willing to go above and beyond. If your willing to pay for my time and effort. I'm the asset that's needed. Relevant Skills and Experi Mais