Call Center Representative Part-Time

Encerrado Postado há 4 anos Pago na entrega
Encerrado

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Requirements

Previous experience in a customer support role

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

High school degree

Programação C Call Center Atendimento ao cliente Vendas Telemarketing

ID do Projeto: #19830825

Sobre o projeto

16 propostas Projeto remoto Ativo em há 4 anos

16 freelancers estão ofertando em média $19/hora nesse trabalho

leonbis1991

Dear hiring manager I have got your job posting on "Call Center Representative" Project. According to your job description you need a fast one for helping you in your tasks. For your kind information I want to let you Mais

$20 USD / hora
(1 Comentário)
0.6
Akhilesh2210

Ai am a very fluent speaker in 3 languages namely English, French and Hindi.

$22 USD / hora
(0 Comentários)
0.0
appleangelica

I am working as a call center for more than 3 years now. My duties include answering calls and keeping the customer satisfied. I know I am capable of doing your said project.

$20 USD / hora
(0 Comentários)
0.0
rifkywija

sure that customer service and satisfaction are the top priority. Therefore, I always put customers first like replying to complaints, by email or by phone. My job as a Customer Service is to serve consumers and provid Mais

$15 USD / hora
(0 Comentários)
0.0
gomezlopez86x

Telemarketing, ventas, persuasivo Relevant Skills and Experience Persuasivo, Telemarketing Ventas

$16 USD / hora
(0 Comentários)
0.0
Robtrujilo

I can work for 18$ per hour. Relevant Skills and Experience I have been working in bpo industry for almost 9 years now with companies like amazon and sprint usa.

$22 USD / hora
(0 Comentários)
0.0
calypsoleopard

I am fully bilingual, have a track record of over achieving in sales and customer service and I've always enjoyed working in these fields. More than 9 years of exp. working with people internationally Relevant Skills Mais

$22 USD / hora
(0 Comentários)
0.0
alvaradoniccalau

I can guarantee that I can help you with your business! Let's talk!

$15 USD / hora
(0 Comentários)
0.0
kncutanda25

Greetings! My name is Rona Isabel Cutanda and I am an expert in the field of Customer Service, Email, Chat and Phone Support. I would love the opportunity to discuss your project with you. I have over 4 years of exper Mais

$15 USD / hora
(0 Comentários)
0.0
fahimakbar7

I have extensive experience working in the US demographics, Have worked as an Sales Executive, Customer Service and with Technical Support, targeting all regions of the US. I have worked with companies like KeepTruc Mais

$22 USD / hora
(0 Comentários)
0.0
karinatrigo

My name is Karina Gomez. I have been working since I was 17. I have more than 15 years of experience in customer service and 1 year as manager assistant. I am a friendly, loyal, responsible and a good person. I have 2 Mais

$15 USD / hora
(0 Comentários)
0.0
shubhammastkar07

I know c programming.

$15 USD / hora
(0 Comentários)
0.0
tanyadesuza7

Hello I read the requirements and interested in doing this work. I have 5+ years of experience as virtual/personal assistance, Customer support with expertise in Microsoft Office (Excel, PPT, Word and others) and in Mais

$23 USD / hora
(0 Comentários)
0.0
rebeccatobias71

I'm a great advertising agent for getting the word out there to the public eye. I willing to go above and beyond. If your willing to pay for my time and effort. I'm the asset that's needed. Relevant Skills and Experi Mais

$22 USD / hora
(0 Comentários)
0.0
keizerman

I would like to be part of your customer service team. I have solid experience with sales and customer service (during my full time job). I have a weekend day and evenings to work on this project. I am from The Netherl Mais

$16 USD / hora
(0 Comentários)
0.0