Hello,
I have gone through your post and I am interested in comparing and recommend ERP system for you. Your present scenario is very familiar to me as I have worked on salesforce ERP before for one of my clients where I have worked on modules such as Live Chat, Email-to-case and web-to-case, Orders, Contacts as per the requirements of the project.
I am having 5+ years of Rich experience on Microsoft Dynamics 365/Business Central and Salesforce CRM, I come with a proven track record of project implementations, project management, Techno-functional consulting, fit-gap analysis, designing solutions & roadmaps, proof of concepts, and pre-sales of on Dynamics 365 family suite.
Skills: Techno-Functional consultant; Requirement analysis; Solution design; Solution implementation; Solution architecture; Architecture assessment; Upgrade assessment; Solution testing; Pre-sales; Services delivery management; Business consulting; PoCs; Demos; Roadmaps; RoIs for CRM and ERP applications and Stakeholder management.
Let's connect over chat for a quick discussion regarding your requirement.
Looking forward for your response.
Regards:
Imtiyaz