I am looking for someone to handle customer service inquiries, pre-sales questions, post-sales, refund, etc...and filter the messages that I need to read.
The person needs to be fluent in English, be positive, encouraging, and have high standards for customer service.
It would be nice for the person to have some technical background, but not necessary.
I sell software, and that's what I need the person to answer questions about.
I would initially train the person on how I'd like questions answered etc...
This can begin as a 10hr/week job and expand from there.
There are a lot of you that responded and I need some more information from you all.
Also to clarify, this is for email support, no phone at the moment.
Can you kindly reply back, privately if you wish, with the following information:
Country you reside in currently:
Whether you're looking to do this short-term/long-term
Availability in terms of hours/week
Nature of current job/contract?
time of the day you'd be working in EST please.
127 freelancers estão ofertando em média $65 para este trabalho
Hi. I am very experienced in Customer Service. I work for a CS company right now, and have 10 years prior experience, also. I am very interested in your project. I look forward to hearing from you. Thank you.