Custom Asterisk IVR Dialplan Needed

@Fazeennazar

Hello Greetings, After reviewing your project description, I am confident and excited to work on this project for you. I have some crucial points and questions to clarify. Please leave a message in the chat to discuss this, and I can share my recent work that is similar to your requirements. I am excited to hear from you soon. Thank you!

@tangramua

Dear ,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Python, Linux, Asterisk PBX, VoIP, Debian, MariaDB, Documentation, Telecom, SIP and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.     

@OutsourceMan

⭐⭐⭐⭐⭐ As a seasoned programmer with exceptional expertise in Python, I am confident that I will be the perfect fit for your Custom Asterisk IVR Dialplan project. Over the last 18 years, I have consistently demonstrated my abilities in web and app development projects, a vital skillset for tackling your complex dial plan requirement and integrating it seamlessly into your systems. My experience in PHP, WordPress, WooCommerce, as well as my specific proficiency in React Native, places me distinctively at vantage point to take on your project head-on. I understand that dynamic time-based routing and call-back functionalities are major parts of your requirements; and without a shadow of doubt, I can guarantee smooth execution. When you choose CnELIndia, you are not just procuring talent; rather you gain an innovative technology partner who will dedicate their expertise and passion towards building a solution-centered IVR system for your website that not only seamlessly handles data logging and updating but also intelligently routes calls based on timing. Our plethora of happy clients can testify to our strong commitment to value-driven service delivery. Let's embark on this project together!

@juanestebana17

Hello, With extensive experience in developing robust and user-friendly IVR dialplans for Asterisk servers, I will create a streamlined and efficient call flow tailored to your specifications. My approach will include a warm greeting, a clear menu interface, DTMF capture, and precise routing, ensuring smooth caller interaction. What are the specific menu options and routing destinations you'd like configured? The plan will incorporate simple, maintainable structure with comprehensive comments for easy future modifications. I'll use native Asterisk features alongside any necessary AGI scripts to enhance functionality, ensuring scalability and ease of editing. Recordings will be supplied in 16-bit WAV format, optimized for clarity and professionalism. I will also define a detailed test plan for you to verify each step via Asterisk CLI, making validation straightforward. Looking forward to implementing a reliable IVR that meets all your needs perfectly. Best regards, Juan Aponte

@maxscender

I can help you. To ensure production stability, I will build the IVR in a dedicated, isolated context to prevent toll fraud and unauthorized trunk access via DTMF injection—a common risk when routing to external numbers. The logic will include a robust "3-strike" error handling loop for invalid digits and silence timeouts to prevent abandoned channels from hanging. I will use Global Variables for all routing destinations; this allows you to update external phone numbers or internal extensions at the top of the file without touching the core dialplan logic. I’ll provide the prompts in native 8kHz 16-bit mono WAV format to eliminate CPU-heavy transcoding overhead during peak call volumes. My delivery includes a CLI-based test plan using the `channel originate` and `send_dtmf` commands so you can verify every branch of the menu without needing a live phone line.

@Muhammadzeesha59

As an experienced developer with a strong background in telecommunications, I firmly believe I'm the perfect fit for your Custom Asterisk IVR Dialplan project. Over the past 10 years, I have meticulously honed my skills in Asterisk PBX, Linux, and Python to bring forth innovative and robust solutions in customized dialplan architecture. With a profound understanding of IVR systems, database management, and time-sensitive call routing, I am well-equipped to create the comprehensive dialplan your project requires. Moreover, my proficiency extends beyond mere development; it encompasses optimization too. Throughout my career, I have constantly strived to improve system efficiency by leveraging maximum reliability with minimal downtime for my clients. This commitment to excellence aligns effortlessly with the nature of your project as it necessitates not only effective but also time-conscious dial plan management. Summing up my technical expertise with the dedication ingrained in me throughout my decade-long career. Partnering with me on this project guarantees a meticulously designed dialing system that will be a seamless blend of your vision and functionality requirements. Let's get the conversation going about transforming these bullet points into an astute solution that elevates your online presence while optimizing operational workflows.

@ShaunG24

Hi, One key insight for your IVR dialplan project is the importance of a well-structured call flow that simplifies future modifications. A clear hierarchy in the dialplan not only enhances user experience but also reduces the risk of errors during updates. I recommend a flow that begins with a welcoming recorded message, followed by a menu that captures DTMF inputs, includes error handling for invalid entries, and provides fallback options to ensure that callers can always reach an operator if needed. I understand that you need a clean and production-ready solution, and my experience in creating similar IVR systems equips me well for this task. I have previously developed IVR dialplans that incorporated various modules and AGI scripts to enhance functionality, all while maintaining clarity and ease of use for future updates. My approach would involve outlining the call flow and logic first, structuring the dialplan for intuitive edits, and preparing the necessary audio files in the specified format. Additionally, I would provide a straightforward test plan for verification through the Asterisk CLI. This ensures that any modifications you wish to make later will be manageable without confusion. What specific features or options are essential for your callers, and do you have any preferred formats for the audio recordings? - Are there any specific fallback options you want to include? - What is your timeline for this project? Best, Shaun

@ThinkDone1

Hello, You have. Also posted the same project. Notwithstanding, I can design and implement a robust Asterisk dial plan integrated with your website and database. I’ll build a dynamic IVR capable of reading/updating data via API or direct DB interaction, with detailed logging and intelligent call routing based on defined conditions. I will implement time-based call handling (callbacks and outbound routing), ensuring reliability and scalability. My approach includes clean dialplan logic, AGI (Python/PHP) scripting, and secure database integration (MariaDB). I have strong hands-on experience with Asterisk/FreePBX, SIP, Linux (Debian), and MikroTik environments, ensuring seamless VoIP and network-level integration. Deliverables include fully tested implementation, documentation, and support for deployment. Let’s discuss your workflow and required logic in detail. Best regards

@juanpablomacf

Hi, I’m Juan Pablo. I work with Asterisk, dial‑plan logic, VoIP routing, Linux/Debian servers and database‑driven telecom workflows, so I can build the full solution you need: posting call events to a website, IVR interaction with your database, conditional routing and time‑based callbacks. I can design a clean, modular dial plan that: • Posts call data (ANI, DID, IVR selections, call results) to your web endpoint via CURL or AGI. • Reads and updates your database (MariaDB) in real time using Asterisk functions or custom AGI scripts in Python. • Logs every step for auditing and troubleshooting. • Routes calls dynamically based on caller status, database flags or business rules. • Schedules callbacks and sends calls according to time windows, queues or priority logic. I work directly on Debian‑based PBX setups, optimize SIP configuration, and document every module so you can maintain it easily. If needed, I can also build a small admin interface to visualize logs or manage callback rules. Deliverables include: • Fully implemented dial plan • Python/AGI scripts for logic and web posting • Database integration • Logging and routing rules • Clear documentation for deployment and maintenance I’ve built IVRs, callback engines, time‑based routers and telecom automation for call centers and service platforms, so I can deliver a stable and predictable system.

@mahads31

As an experienced software developer with expertise in Python, I have the skills and knowledge that would make me the perfect fit for your project. Over the years, I have built a reputation around building robust, scalable, and efficient solutions. As you are seeking for a custom Asterisk IVR dialplan that can also perform tasks like posting messages to a website, updating databases, logging information, and routing calls based on timing, these are the kind of tasks I excel in. My approach to developing technology always revolves around comprehending your business requirements and aligning my technical skills to meet them. My overarching aim remains creating powerful and future-ready digital products that serve your business needs efficiently. The core value proposition I'd bring to your project is practical innovation, agility in execution, and determined focus on scalability - three qualities crucial to develop an effective Asterisk IVR dialplan. Not only will I create a highly functional dialplan capable of handling everything you need it to, but I will ensure it's easy to integrate into your existing systems and has room for future enhancements.

@Vsion2

Welcome to professional Python development services! Hi there, I'm Alema, a Python expert programmer who strives for clear code in atmospheric, numerical weather prediction, physics, and all other seminal fields. I'm ready to provide you with high-quality services. I have completed 350+ projects with a 100% Positive Rating. If you are looking for Quality work, look no further. Also, we are a team of professional workers, and we are always available 24/7 to help employers without limitations, and delivery is guaranteed on time. Your faithfully. Eng. Alema Akter

@cindyviorinar

Hi there, I'm Cindy Viorina, an experienced developer focused on Asterisk solutions. I've carefully reviewed your requirements for a clean and production-ready IVR dialplan. Your vision to greet callers with a recorded message, create a menu, capture DTMF selections, and route appropriately is clear, and I'm confident I can deliver a robust solution for your Asterisk server. I recommend structuring the call flow to start with a clear greeting, followed by the menu logic, incorporating error and timeout handling along with fallback options for user-friendly experience. If needed, I can utilize AGI scripts for added functionality, while ensuring the dialplan remains easily editable in extensions.conf. I will provide recordings in 16-bit WAV format and include placeholder prompts. As for the test plan, I'll provide step-by-step instructions can easily be executed from the Asterisk CLI to confirm each component's functionality. I'm available for real-time communication in your time zone and can provide a simple demo or a portion of the project within 12 hours of commencement. What specific prompts do you have in mind for the greeting and menu? What specific prompts do you have in mind for the greeting and menu?

@rogelitoc

Hello, In my opinion, the problem of this project is that integrating a dial plan with an IVR system requires seamless communication between the telephony service and the web application. I will implement a modular architecture using a RESTful API to manage interactions between the IVR and the website. The IVR will handle user inputs, process them through a state machine for routing logic, and log interactions in a database for future reference. I'll ensure edge cases are managed by validating inputs and providing fallback options. Existing libraries for IVR will be reused where applicable to maintain efficiency. The deliverable will be a fully functional dial plan that integrates IVR capabilities, allowing dynamic updates to the website and database, along with robust logging and call routing features. My background includes developing complex IVR systems and web integrations for various clients. I can start immediately. Regards.

@matheussilva114

Hi, I have checked the details. I am a senior engineer with over 7 year of experience on Python, Linux, Asterisk PBX, VoIP, Debian, MariaDB, Documentation, Telecom, SIP. Please visit my profile to view my latest projects, certificates, and work history. Best, Matheus Thank you, Matheus

@jagratip3

Hi, This is Elias from Jagrati. This isn’t just a dial plan—it’s a real-time communication system that connects telephony with your web platform and database. The key is designing it to be reliable, event-driven, and easy to extend. My approach: 1. Core Dial Plan & IVR • Build IVR flows (menu, input handling, prompts) • Read data dynamically from your database/API • Allow users to update website data via IVR inputs 2. Web Integration • Dial plan triggers API calls (REST/Webhooks) • Post messages/data directly to your website • Sync call events (status, inputs, logs) in real-time 3. Smart Routing Logic • Route calls based on conditions (time, input, availability) • Queue handling and fallback routing • Scenario-based flows (e.g., support, sales, emergency) 4. Scheduling & Callbacks • Time-based routing (business hours, holidays) • Scheduled callbacks with queue + retry logic • Outbound call triggers based on timing rules 5. Logging & Tracking • Full call logs (caller, actions, timestamps) • Store in database for reporting and audit • Optional dashboard/API for monitoring Tech stack (flexible): • Asterisk / FreeSWITCH / Twilio (based on your setup) • Backend: Node.js / PHP / Python • Database: MySQL / PostgreSQL Questions: Q1: Which telephony platform are you using (Asterisk, Twilio, etc.)? Q2: Do you already have APIs for the website/database? Q3: Expected call volume and concurrent users? Ready to build a robust, production-ready system. Best Regards, JP

@tarass25

Hello, As an experienced mobile and web developer with over a decade of full-stack experience, I've developed a solid grasp of various programming languages including Python. This makes me your perfect fit for implementing a custom Asterisk IVR dialplan. Thanks!

@williamj019

⭕Hi, there ⭕ As a seasoned Full-Stack Web Developer with seven years of experience, my skillset is diverse yet focused on delivering scalable and powerful solutions. Python, one of my core skills, makes me a potential asset for your Asterisk project. Taking the immense responsibility to design and develop clean, high-performance web applications is what I specialize in. While undertaking this IVR Dialplan, I would structure the call flow using MERN stack architecture. Additionally, I would also utilize Python/Django to enhance the overall functionality of your system. As a developer who prioritizes performance and scalability, I assure you of delivering a production-ready dialplan that would make future edits as effortless as possible. Moreover, what sets me apart is my penchant for Documentation and it will come in handy for this project. Your end-to-end satisfaction is absolutely vital to me and I will ensure that every single aspect is meticulously covered - from providing clear comments in the code to include a concise test plan that you can execute confidently via the Asterisk CLI. Let's join hands to transform your IVR system into an intuitive user experience that enhances your business efficiency. Choose me!*\ Thanks! William

@mayr81

Hello! I’d love to help you build a clean, production-ready IVR dialplan for your Asterisk server. I’ve delivered similar IVR structures involving DTMF capture, routing to internal contexts, and external call flows with clear, maintainable logic. I can create a streamlined dialplan with a well-organized menu, error handling for invalid or timeout entries, and clearly commented sections for easy future edits. I will also include placeholder prompts in 16‑bit WAV format and provide a simple test plan you can run directly from the Asterisk CLI. Everything will be delivered in a drop-in file with brief setup notes so you can reload and test confidently. Best regards!

@carlom22

❤️❤️ Hello, Best Match ❤️❤️ I would love to bring my extensive programming skills and considerable 7+ years of experience to build a clean and highly functional IVR dialplan for your Asterisk server. My technical strengths include but are not limited to, Python, JavaScript/TypeScript, CSS, HTML to mention a few. I've developed numerous applications which include an AI-driven recommendation system, automated data pipelines and ML models for predictive maintenance in manufacturing. With my proficiency in REST/GraphQL APIs and Websockets align perfectly with the extensive task you need handling on your IVR dialplan. Being highly available and responsive puts me in a great position to expediently complete your project. Partnering with talented developers like me, who have successfully navigated complex projects such as yours, grants you the assurance that the finished product will not only meet your needs but also exhibit the scalability and high performance you seek. Lastly, my experience working extensively in Agile development settings equips me with the ability to provide regular status updates as we progress grandly increasing transparency throughout the project period. So let's work together to bring your idea to life; fast and clean. Best regards