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Messages on both Instagram and TikTok come in throughout the day and each deserves a prompt, professional reply. Your core responsibility will be to keep these inboxes clear and conversations flowing by: • Answering customer-support questions accurately and courteously. • Sparking light engagement with followers when they comment, react, or DM, so the accounts stay active and personable. The voice should remain consistently professional—warm and efficient rather than overly casual—so brand credibility is never in doubt. I’ll provide brand guidelines, FAQ sheets, and escalation rules; you simply log in during our agreed hours, respond within the set time window, and note any issues that need my direct attention. A short daily summary of resolved inquiries and outstanding items will round out the hand-off. Experience handling Instagram and TikTok messaging tools is a must, and comfort switching between mobile and desktop versions will make the workflow easier.
Project ID: 40508319
81 proposals
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Active 7 hours ago
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81 freelancers are bidding on average $25 USD for this job

Hello, Hope you are doing well. We can manage and optimize your presence across key platforms like Instagram, Facebook, X, and LinkedIn to improve engagement, reach, and brand visibility. We’ll create a customized plan tailored to your business goals, focusing on attracting the right audience and building a loyal community. What we offer: Profile optimization Competitor analysis Content creation (copy + graphics) Post scheduling and audience engagement Strategic sharing in relevant communities Let’s build a strong and consistent social media presence for your brand. Thanks and regards.
$120 USD in 30 days
10.0
10.0

Hi, I am an experienced social media manager and customer support specialist, and I can manage your Instagram and TikTok inboxes by responding to customer inquiries promptly, professionally, and in line with your brand guidelines. I will handle DMs, comments, and follower engagement, follow escalation procedures, maintain a consistent brand voice, provide daily summaries of resolved and pending conversations, and ensure timely communication across both mobile and desktop platforms. Please send a message so we can go through the details, decide on the timeline and deliverables. Best regards.
$30 USD in 7 days
8.2
8.2

Hello, I’m Firoz Khan from A1Ranking, and I help businesses achieve top Google rankings with proven SEO strategies. With 7+ years of experience in SEO & digital marketing, I’ve supported start-ups, e-commerce stores, and established brands in boosting their visibility, organic traffic, and revenue through data-driven and ethical SEO practices. ? What I Offer: ✔️ Advanced keyword research & competitor gap analysis ✔️ Detailed technical SEO audits to fix site health issues ✔️ Tailored on-page & off-page SEO strategies for your niche ✔️ High-authority backlinks for long-term ranking stability ✔️ SEO-optimized content designed for both users & search engines ✔️ Transparent monthly reports with actionable insights Whether you need a complete SEO overhaul or want to climb Google rankings faster, I can deliver measurable growth with lasting results. Let’s connect and take your website to the next level. I assure you 100% dedication and satisfaction. Regards, Firoz Khan
$40 USD in 30 days
6.4
6.4

Hi, I’d be happy to help manage your Instagram and TikTok inboxes and ensure customers receive prompt, professional responses. I have experience in social media management, customer communication, and audience engagement. I can follow brand guidelines closely, respond to inquiries professionally, escalate important issues when needed, and provide daily summaries so nothing gets missed. My focus is always on maintaining a professional brand voice while keeping conversations active and customers engaged. A couple of quick questions: 1. Approximately how many messages and comments do you receive per day? 2. What response-time target would you like maintained during working hours? Bid: $25 USD Looking forward to hearing more about the workflow. Regards, Kamlesh
$20 USD in 7 days
6.3
6.3

Hello, Struggling to maintain a strong presence on Facebook, Instagram, or LinkedIn? We offer affordable with quality social media management services to help businesses build engagement, grow their audience, and drive real conversions. With 10+ years of experience, we create high-quality content and manage your accounts professionally to ensure consistent growth. How We Work: ✔ Content Strategy & Planning – Creating a content calendar tailored to your brand. ✔ Engaging Posts & Captions – Designing eye-catching visuals and writing compelling content. ✔ Hashtag & Trend Research – Using relevant trends to increase reach. ✔ Community Management – Engaging with your audience through comments & messages. ✔ Story & Reel Creation – Crafting high-quality short videos for better engagement. ✔ Performance Analysis & Reporting – Providing insights on growth and engagement. We don’t just post content—we create a strategic, engaging, and growth-driven social media presence for your brand. Let’s discuss how we can boost your online presence. Send a message now! Best Regards, NextStep Web Technology
$75 USD in 30 days
6.1
6.1

Hi there, I can deliver the precise, responsive, and professional inbox management your Instagram and TikTok channels require to keep your conversations flowing and your brand credibility flawless. With a highly disciplined approach to professional digital communication, I specialize in structured workflows, client relations, and operational management. I excel at maintaining a warm yet efficient corporate voice that ensures customers feel heard while strictly upholding your brand guidelines. How I will manage your daily messaging operations: • Responsive Customer Care: I will handle incoming support questions and follower interactions with absolute accuracy and courtesy, switching seamlessly between desktop and mobile interfaces. • Rigorous Guideline Adherence: Utilizing your provided FAQ sheets and escalation pathways, I will resolve inquiries efficiently and protect your brand's professional reputation. • Flawless Daily Hand-offs: I will deliver a concise daily summary log detailing resolved inquiries, active sentiment trends, and outstanding items needing your direct attention. I am highly reliable and ready to sync with your required hours immediately. Let’s connect to clear your inboxes! Best regards, Tara Devi
$20 USD in 1 day
5.3
5.3

Hi, I am interested in supporting your Instagram and TikTok customer communication. I have experience handling social media inboxes, responding to customer inquiries, managing engagement, and maintaining a professional brand voice. I can ensure timely and accurate responses to DMs, comments, and support questions while following your brand guidelines and escalation procedures. I am comfortable using both mobile and desktop versions of Instagram and TikTok and can keep conversations organized and responsive throughout the day. I am detail-oriented, reliable, and can provide daily summaries of resolved inquiries, pending issues, and any items requiring your attention. Best regards, Mostafizur
$20 USD in 7 days
5.4
5.4

Hello, I have experience managing Instagram and TikTok inboxes, providing prompt customer support, engaging with followers, and maintaining a professional brand voice. I can respond efficiently to DMs, comments, and inquiries, follow escalation procedures, and provide clear daily summaries of resolved and pending conversations. I’m reliable, detail-oriented, and available during agreed hours to ensure timely responses and strong customer engagement. Best regards, Abidur
$20 USD in 7 days
4.8
4.8

Hi, I’m an organised, confident communicator with solid experience managing social‑media inboxes, handling customer‑support conversations, and keeping engagement flowing across fast‑moving platforms like Instagram and TikTok. I’m comfortable responding promptly, maintaining a warm but professional tone, and ensuring every message aligns with brand guidelines. I’ve previously supported teams by answering customer questions accurately, escalating issues when needed, and keeping DMs, comments, and reactions clear and up to date throughout the day. My approach is structured: quick responses, consistent voice, clean tracking of resolved and pending items, and a short daily summary so you always know what’s been handled. My setup includes a quiet workspace, fast internet, and experience switching smoothly between mobile and desktop tools for both platforms. I’m disciplined, detail‑oriented, and able to maintain steady, personable engagement without slipping into overly casual language. If you’re looking for someone who can represent your brand professionally, keep your inboxes organised, and maintain strong, timely communication with your audience, I’d be glad to support your social channels. Best regards, Jessica
$20 USD in 1 day
3.5
3.5

Hello, Transform your social media into a powerful growth engine. As a dedicated digital marketing professional, I specialize in driving sales and lead generation through expert social media management. I craft and implement tailored strategies across Linkedin, Twitter, Tiktok, Instagram, and Facebook, focusing on engaging, high-impact content that resonates with your audience. My services include: * Strategic Social Media Management: Proactive oversight for consistent brand voice and optimal engagement. * Results-Driven Lead & Sales Generation: Targeted campaigns to convert followers into customers. * Compelling Content Creation: Dynamic visuals and persuasive copy that stand out. * Platform-Specific Optimization: Maximizing reach and ROI on each channel. I am committed to delivering exceptional quality aligned with your marketing objectives. Let's collaborate to amplify your brand's influence and achieve your goals. Warm regards, Tooba S.
$20 USD in 1 day
3.5
3.5

Hi, I understand that every message is an opportunity to strengthen customer relationships and build trust in your brand. I can help ensure your Instagram and TikTok inboxes remain organized, responsive, and professional while keeping conversations engaging and moving forward. With over 2 years of remote experience as a Virtual Executive Assistant and Customer Support Specialist, I have managed customer inquiries, social media communications, email support, CRM systems, and day-to-day client interactions. In my e-commerce customer support role, I handled inquiries, resolved customer concerns, managed follow-ups, and maintained a positive customer experience while meeting response-time expectations. I also have experience supporting social media operations, including content scheduling, community engagement, and responding to messages across multiple platforms. My strong written communication skills, attention to detail, and ability to follow brand guidelines allow me to represent businesses professionally and consistently. My approach would be: • Respond promptly and professionally to Instagram and TikTok messages • Engage followers while maintaining your brand voice • Track conversations and provide clear daily updates I am reliable, organized, and comfortable working independently while ensuring no customer inquiry goes unanswered. Best regards, Mmesoma Alagboso
$25 USD in 14 days
3.5
3.5

Hello, With over 6 years of experience as a Virtual assistant, I have a strong focus in managing social media communications, particularly on platforms like Instagram and TikTok. What I Can Do for You: - I will promptly respond to customer support inquiries and engage with followers to keep conversations flowing and the accounts active. - By adhering to brand guidelines and utilizing the provided FAQ sheets, I will ensure that all responses are accurate and maintain a warm yet professional tone. - Additionally, I will log any issues requiring your attention and provide a concise daily summary of resolved inquiries and outstanding items. An advantage is my proficiency in using Instagram and TikTok messaging tools and comfortable navigating both mobile and desktop versions. Regards, Blessing
$10 USD in 1 day
3.3
3.3

One of the fastest ways for a brand to lose momentum on social media is not through poor content, but through slow or inconsistent responses. People often decide how professional a business is based on how their questions are handled, especially in DMs. What stood out to me is your focus on maintaining a professional, responsive presence rather than simply clearing messages. My approach is to keep conversations moving, answer customer questions accurately using your guidelines, engage with followers in a way that feels natural to the brand, and quickly flag anything that requires escalation. The goal is not just an empty inbox, but making sure every interaction strengthens trust in the brand. I'm comfortable working across both Instagram and TikTok messaging tools, following established response workflows, and providing clear daily summaries so nothing slips through the cracks. Before getting started, what response time window are you aiming to maintain for incoming messages during active hours?
$20 USD in 7 days
2.1
2.1

I’ve read through the role carefully, and I can tell you value both efficiency and the right tone. That’s exactly how I work. Here’s are my understanding and solutions · Daily inbox management – I’ll log in during our agreed hours and clear all DMs, comments, and reactions on Instagram and TikTok. Response times will stay within your window. · Accurate support – Using your FAQ sheets and brand guidelines, I’ll answer customer questions correctly, professionally, and without unnecessary delays. · Light, warm engagement – Not every message needs a novel. I’ll keep replies friendly and efficient, so the brand stays approachable but never sloppy. · Escalation & summary – Anything that needs your eyes gets flagged immediately. At the end of each shift, I’ll send a short, clear summary: what’s resolved, what’s still open, and any patterns worth noting. I’m comfortable switching between mobile and desktop, and I’ve used Instagram and TikTok’s native messaging tools daily for over two years.
$20 USD in 7 days
1.8
1.8

I have experience providing customer support and administrative assistance, including managing inboxes, responding to customer inquiries, handling follow-ups, and maintaining professional communication across multiple channels. I can monitor Instagram and TikTok messages throughout scheduled hours, respond according to your brand guidelines and FAQ resources, escalate issues when needed, and provide a clear daily summary of resolved and pending conversations. My focus is always on timely responses, customer satisfaction, and maintaining a professional brand voice while keeping inboxes organized and up to date. What are your expected response time targets, and how many messages do you typically receive per day? Thanks Abdullah
$30 USD in 7 days
0.8
0.8

With years of experience in social media management under my belt, I am confident that I am the best fit for your Social Media Inbox Management Assistant role. Not only do I have a thorough understanding of platforms like Instagram and TikTok, but my expertise in social media engagement and customer support aligned perfectly with your needs. Over the years, I've sharpened my skills in using these platforms to promote brand credibility and foster meaningful engagements with followers. As a Full Stack Developer, I have a natural proclivity for detail-oriented work and adherence to guidelines – two non-negotiables for this position. Plus, my ability to swiftly navigate between mobile and desktop versions of these platforms will cut downtime during transitions. My previous clients can vouch for both my professionalism as well as my warmth - a quality that has helped them retain satisfied customers and develop a faithful community. Lastly, I firmly believe in keeping clients informed, which is why I appreciate your daily summary request. Rest assured, with me at the helm of your social media inboxes, you'll receive detailed updates on resolved inquiries and any outstanding items requiring your attention. Embark on this journey with me, and together we'll ensure a consistent, efficient presence across Instagram and Tiktok that bolsters your brand's credibility and fosters customer loyalty.
$20 USD in 7 days
0.0
0.0

Hello, Managing social media inboxes can be overwhelming, especially with the constant influx of messages on platforms like Instagram and TikTok. It’s essential to maintain prompt and professional responses to ensure customer satisfaction and brand credibility. With over 12 years of experience in full-stack development and mobile app automation, I’ve developed proficiency using tools that enhance engagement and streamline communication. My background includes working with technologies such as React.js for front-end interactions, Node.js for backend support, and automation frameworks like Appium and Selenium to optimize workflows. I understand the importance of maintaining a consistent voice while being engaging. I will adhere strictly to your brand guidelines, manage escalations effectively, and provide daily summaries to keep you informed of ongoing conversations. To better tailor my approach, could you please share any specific KPIs or metrics you would like me to focus on regarding engagement levels? Looking forward to collaborating on this project! Best regards, [Your Name]
$30 USD in 7 days
0.0
0.0

Hello, I'd be happy to help manage your Instagram and TikTok inboxes. I have experience handling customer inquiries, follower engagement, and maintaining a professional brand voice across social media platforms. I can respond promptly, follow your guidelines and escalation procedures, and provide daily summaries of completed and pending conversations. A few questions: • Approximately how many messages/comments do you receive per day? • What hours and time zone would you like coverage for? • Will access be provided directly through the social accounts or a management platform? • Is this primarily customer support, or will there be sales-related conversations as well? I look forward to hearing more about your workflow. Thank you.
$10 USD in 1 day
0.0
0.0

Hi, I’m interested in this opportunity. I have 2+ years of experience working with social media platforms, including handling Instagram and TikTok messages, comments, and customer interactions. I understand the importance of responding quickly, maintaining a professional tone, and keeping conversations organized. I am comfortable working on both desktop and mobile, following brand guidelines, using FAQs, and escalating conversations when needed. I can also provide daily summaries of resolved inquiries and any issues that require attention. I’m reliable, detail-oriented, and available to support your community with consistent and professional communication. Best regards, Ali Hassan
$10 USD in 7 days
0.0
0.0

Hi, You get messages all day on Instagram and TikTok. Each one needs a fast, professional reply. I will handle that for you. Here is what I will do: Answer customer questions – accurate and polite Reply to comments, reactions, and DMs – warm but not too casual Follow your brand guidelines, FAQ sheets, and escalation rules Log in during agreed hours and respond on time Send you a short daily summary of what I did and what needs your attention I know Instagram and TikTok messaging tools. I can switch between mobile and desktop easily. You stay focused on your business. I keep the inboxes clean. Send me your guidelines and access. I will reply to the first 10 messages for free so you see my tone. We can agree on a rate after you are happy with my work. Best, Sami
$10 USD in 1 day
0.0
0.0

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