Need to develope chat bot for SMS (via twilio) and Facebook messenger.
Bot should be able to prequalify lead by asking variety of questions in sequence. Questions answers should be collected into CRM automatically.
When bot is stumped or unsure of answer should bot sould transfer message / and or stop responding so customer service agent can cotinue.
Currently using Frontapp to manage inbound messages & possibly pipedrive crm
Please have experience with bots / programming and be abld to act as consultant on topic