A dialer application

I need someone to develop a dialer application that does the following:

Access to the application, and full privileges is restricted to the “On Duty PBX shift supervisor”, in which he will run, and activate the Codes thru the application.

The operational workflow, procedure, through the application, will go through two (2) stages , and please note that , not by any means, should the application skip to the next stage, unless the conditions on the previous stage are not met.

Stage One

The On Duty Shift Supervisor enters, activates the Codes System, which will draw a PBX line and records a voice message/ notification. Then the system should send the message to all contacts previously submitted in the application’s on call contact list.

Kindly note that integration between the application and the Avaya PBX system is essential for this process to take place.

Stage two

In case one or more on call contact did not answer/hear the notification message, then the application should automatically sent an SMS and an E-mail only to those who did not receive/answer the message sent in stage one.

Kindly note that integration between the application and our PBX, our SMS server and our E-mail server is essential for this process to take place.

Lastly, we require the application to be able to show on screen all ongoing activities/processes “LIVE” to be viewed/monitored by the On Duty PBX [url removed, login to view] the application must be able to generate statistics and reports/logs of receiving, answering time/date for our reference/documentation.

currently we are using Avaya communication manager as a PBX.

Habilidades: Desenvolvimento de Software

Veja mais: shift manager, operational statistics, manager on duty, avaya pbx, integration of two codes, dialer, development sms, avaya, application statistics, pbx software, software pbx, voice call processes, operational reports, sms notification system, integration pbx, live voice call, voice mail system, access send sms message, application send sms using, integration dialer, sms manager, workflow notification, voice sms software, manager contact list, avaya dialer

Acerca do Empregador:
( 0 comentários ) Manama, Bahrain

ID do Projeto: #5111668

6 freelancers estão ofertando em média $1734 para esse trabalho


Let an expert do it, i have 8+ years of experience. Can we discuss the project. Please initiate a chat with me so that we can discuss the project at a broader level

$2631 USD in 50 dias
(1 Comentário)

Hello,We are a skilled and professional team working on several software projects, we can make your project pretty soon contact us for a solid solution with proper documentation but i want to clear one thing from you.w Mais

$1300 USD in 12 dias
(0 Comentários)

I'm an ambitious, creative, and professional web services provider. With over 10 years of industry experience, with over 300 completed websites, landing pages, social&mobile apps, and marketing campaigns. Committed to Mais

$2061 USD in 20 dias
(0 Comentários)

I have this web app [login to view URL] It has both components voice and sms. I can modify it a little to meet your requirements.

$2000 USD in 40 dias
(0 Comentários)

Hello, Thanks, for giving us a chance to bid on your project. Please check private message box for more details. We are WebGloabalIt is an (ISO 9001:2008) (ISO 27001:2005) certified company which have throught Mais

$1159 USD in 22 dias
(0 Comentários)

Hi, I could not understand your requirement, but if you can explain more, that would be better. Thanks,

$1250 USD in 3 dias
(0 Comentários)