Ira W. Goodman, Ph.D.
Eureka Springs, AR 72631
VIRTUAL ASSISTANT PROFESSIONAL
Extensive customer service and sales experience.
Seasoned Customer Service, Sales and Market Research Professional with diverse experience, seeking an opportunity with a company where I can add value and maximize my expertise.
EXPERIENCE
2006-Current Independent Virtual Assistant
Cold Call B2B for Just Like Sugar opening more than 30 retail accounts in 60 days. Cold call for Purpose Foods. Nutrition research for Inches A Weigh. Internet research and cold calling for clients of YURVA, a virtual assistant company. Originator for NRT Insurance, part of Coldwell Banker.
2004-2006 Landmark Education, Community and Events Manager
Profound personal experience with the education which I wanted to make available to others. Among the most successful program leaders with over 25% enrollment into our programs. Lead Self Expression and Leadership training program and developed home/community events.
2001-2004 Independent Research Consultant
Identified new services desired by customers. Assisted sales team in developing actionable results presented to senior management.
Qualitative research and website usability testing to optimize functionality. CPG, healthcare, and high tech clients.
1997-2000 CLT Research Associates, Inc., Research Group Manager
Quantitative strategic research, price optimization, online surveys, usability testing, Internet and in-person focus groups for CPG, finance, high tech and e-commerce.
1987-1996 J.M.R. Marketing Services, President
Mall CAPI interviewing and online surveys into consumer needs and attitudes for CPG clients.
1981-1986 ParaTest Marketing, Vice President
Managed development of and research through national mail panel.
1975-1980 General Foods, Research Group Manager
Coordinated with marketing personnel and research suppliers to design, execute, report and present market research projects relating to product testing and strategic research. Major market structure analysis presented to 150 corporate, marketing and advertising personnel.
TEACHING EXPERIENCE
1968-1975 New York City Public Schools
Junior high school and elementary school teacher
1971-1975 Adjunct Professor Psychology
Ramapo, Mercy, and Hunter Colleges
EDUCATION
1978 Graduate Center of the City University, NY
Ph.D. in Social/Personality Psychology
1972 New School for Social Research, NY
M.A. in Psychology
1968 Queens College, NY
B.A. in Psychology