Google Workspace Configuration

₹1500-12500 INR

Fechado

Publicado há aproximadamente 1 mês

₹1500-12500 INR

Pago na entrega

We have a Google Workspace account. We need to do the following: 1) Receive all emails to 1 email address (master email address). 2) Set up routing rules to allocate emails to other departments' email addresses. Using a ticketing system and assigning automatic ticket numbers is fine. 3) For any emails received that do not match the routing rules we need to be able to manually assign / allocate the email to different departments' email inboxes (ideally we want to avoid using "forward" for this. i.e having to manually type the forwarding email address and sending it). 4) We want the department email addresses to show the master email address as the sender when sending emails. 5) We want to be able to have a function where we can see all correspondence with a client regardless of which department has sent the email. 6) We need to be able to find "unanswered" emails to see which department's inbox the email has been allocated to. 6) We went to set up rules where employees' gmail accounts are automatically logged out at a certain time everyday, or after a period of inactivity. All work and configuration can only be performed via screen share. We cannot share usernames and passwords for our Google Workpace / gmail account(s). Please provide a quote.

System Administration

ID do Projeto: 40298578

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6 propostas

Projeto remoto

Ativo há 1 mês

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6 freelancers estão ofertando em média ₹4.417 INR for esse trabalho

@zulqrn

Hi there, I have strong experience in Google Workspace. I would like to assist you. Please let me know a good time to discuss. Thanks!

₹5.000 INR em 1 dia

4,9

(43 avaliações)

5,3

@farooqtahir2013

As a Network, Cybersecurity, VoIP and System Engineer with over 10 years of experience, I have an in-depth understanding of Google Workspace and can expertly address every aspect of your project needs. I am well-versed in configuring routing rules and ticketing systems to efficiently distribute emails to different departments' addresses saving you time and effort by automating the process. On top of that, my past experiences with large corporations have made me keen observer when it comes to streamlining workflow, and with that in mind, I will ensure little or no usage of forward which involves manual labor. With profound competency in Network Administration, I am familiar with maximizing productivity through efficient tracking mechanisms such as ensuring all emails regardless of department are linked. By aggregating correspondence with clients through a centralized system, you can locate emails dispatched by any department without having to sift through multiple folders. In terms of security practices, I can ensure daily log-out or automatic logout after a given period of inactivity guaranteeing cybersecurity. Operating via screen share wouldn’t be a problem as it is something I frequently employ with my clients, enabling me to carry out technical work while keeping your credentials secured. Choose me for my comprehensive expertise to assure that you will receive a well-designed, correctly implemented Google Workspace configuration

₹10.000 INR em 3 dias

4,7

(20 avaliações)

5,3

@souravsasmal14

Hello, I can help you configure your Google Workspace to meet all the requirements. I have experience with email routing, shared inbox setup, automated rules, and ticket-based workflows. I will set up a master inbox to receive all emails, create routing rules to distribute emails to departments, enable manual assignment without forwarding, ensure replies show the master email address, organize client conversations across departments, track unanswered emails, and configure auto logout policies for employee accounts. The setup can be completed via secure screen sharing without accessing your login credentials. I can complete this within 1–2 days.

₹3.000 INR em 1 dia

4,8

(3 avaliações)

1,7

@ffulb

Your Google Workspace email routing setup needs a centralized intake system with smart distribution. I'll configure Gmail routing rules through Google Admin Console, set up department aliases, and build an automated ticket assignment system using Gmail API to handle the manual allocation without forwarding. Built something similar with my Telegram Operations Bot that processes and routes messages across multiple systems with unified tracking. You can see my automation work at ffulb.com. The key is creating proper filters and using Google Groups for department management while maintaining sender identity. Need Google Workspace admin access via screen share to assess your current setup and configure the routing rules. Once I take a look at your domain structure, I can get this running within a few days. Available to start immediately.

₹1.500 INR em 2 dias

0,0

(0 avaliações)

0,0

@praveenveera277

Setting up a centralized email workflow in Google Workspace like this is very doable. The idea would be to use a master inbox + routing + shared handling, so every message is tracked and departments can respond while keeping the master address visible. Here’s the approach I would implement: First, configure a master inbox (e.g., support@) and use Google Workspace routing rules or Google Groups to automatically distribute emails to department inboxes based on keywords, subject lines, or addresses. For ticket-style handling and manual assignment without forwarding, I would recommend integrating a Gmail-compatible ticketing system such as Hiver, Freshdesk, or Zoho Desk. These tools work directly inside Gmail and allow: • automatic ticket numbers • assigning emails to departments or agents • viewing conversation history with a client across departments • tracking unanswered or pending emails To keep the master email as the sender, we configure send-as aliases so departments reply from the master address while still working from their own interface. For visibility of all correspondence, the ticketing system will maintain a shared conversation thread tied to the client email address. Regarding automatic logout, Google Workspace can enforce session length and inactivity limits through Admin Console security settings. I’m happy to complete the setup via screen share. Fixed quote: ₹3000

₹3.000 INR em 1 dia