we are IT services company we have list of services such as ( computer maintenance and troubleshooting and we need to write our stuff handbook.
need someone who has experience in creation of technical manual for my techie. Perfect English.
The idea is to learn and teach the techie our working procedures - user manual , add some sections that a user manual includes such as a front coverage,introduction, minimum requirements, support information, keyword used in user guide, installation and uninstall steps, and contact, index, and so on... an expert should know what else.
The benefits of the technical guide (handbook) are written. We sure all our techie are familiar with our services and following our procedures and a most common technical issues FAQ already written.
The job must includes re-design of document to get a look and feel as a user guide,
Required: Experience in creation or edition of user guides or user manuals and handbooks.
I will provide list of our services we offer and the need to be explained how to deal with it ( for example : installing sound card so u will explain how to do the step by step
I will provide some examples documents which you can rewrite from them.
the expert should provide some examples