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We are looking for an experienced 3CX / VoIP specialist to perform an independent Quality Assurance (QA) review of an existing communication system for an educational SaaS platform. This role is strictly QA and verification only. No implementation, no configuration changes, and no redesign. Scope of Work (QA Only) You will verify and assess the existing setup inside 3CX Manager without making changes: 3CX SIP trunk status & inbound call handling Inbound call flow (business hours vs after-hours) IVR and department routing Voicemail routing and behavior Call logs and basic reporting validation Audio prompts & WAV compliance Identification of risks, misconfigurations, or improvements Note: Callcentric access is not required. All testing is done within 3CX. Deliverable A short written QA report covering: What is working correctly Any issues or risks identified Recommended adjustments (if applicable) This is a report-only engagement. Requirements Proven hands-on experience with 3CX (v18 / v20) Strong understanding of VoIP / SIP call flows Experience reviewing IVR, voicemail, and inbound routing QA mindset (verification, not implementation) Ability to work independently and document findings clearly Time & Access Expected effort: 3–4 hours Access window: 24–48 hours Temporary access only (no credential retention) Budget Fixed price: $60–$80 USD To Apply, Please Confirm Your experience with 3CX (versions used) Your availability within the next 24–48 hours Confirmation that you understand this is QA-only, no configuration work
ID do Projeto: 40172288
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Ativo há 14 dias
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18 freelancers estão ofertando em média $119 USD for esse trabalho

Let me review the system and based on my strong VoIP expertise I will share my advises and finding............
$80 USD em 1 dia
6,7
6,7

As a seasoned professional with over a decade of experience in Network, Cybersecurity, VoIP and System Engineering, I am confident that I possess the required skills and knowledge to deliver a top-notch Quality Assurance (QA) review for your existing 3CX communication system. My extensive experience with3CX (versions 18 and 20) aligns perfectly with your project needs. I am familiar with VoIP and SIP call flows, IVR and routing protocols, as well as inbound call management. Throughout my career, I have consistently demonstrated the ability to work independently and deliver comprehensive reports documenting my findings clearly. With this QA-focused engagement in mind, my expertise will be geared towards thorough verification rather than implementation. I approach every task with meticulous detail and a meticulous QA mindset because identifying risks, misconfigurations or improvements is critical to ensuring smooth operations. Finally, my proficiency extends beyond 3CX. Having worked on several other platforms including FreePBX, Vodia,Asterisk,and Cisco CUCM,CME, my versatility sets me apart from the crowd and adds immense value to your project.I appreciate and respect deadlines and understand the importance of completing tasks within scheduled timeframes. Considering the budget, timeframe, and specific requirements outlined for the project, I believe that I'm an ideal fit for the role you need filled.
$150 USD em 2 dias
5,7
5,7

As an experienced 3CX / VoIP specialist, I offer expertise in conducting independent Quality Assurance (QA) reviews, focusing solely on verifying existing setups without making changes. Proficient in assessing 3CX Manager functionalities such as SIP trunk status, inbound call handling, IVR routing, voicemail behavior, and call logs validation. I possess the necessary skills to identify risks, misconfigurations, and suggest improvements. My approach aligns with the QA mindset, ensuring clear documentation of findings.
$250 USD em 7 dias
4,6
4,6

Hi, I’m an experienced QA Engineer with hands-on exposure to 3CX (v18 and v20) and VoIP call flow validation. I’ve reviewed inbound routing, IVRs, voicemail behavior, call logs, and SIP trunk status strictly from a QA and verification standpoint, without making configuration changes. I understand this is a QA-only, report-based engagement. I’ll review the existing setup inside 3CX Manager, identify risks or misconfigurations, and deliver a concise written report covering what’s working, what’s not, and recommended adjustments if applicable. I’m available within the next 24–48 hours and can complete this within the 3–4 hour window. I confirm no implementation or configuration work will be performed.
$100 USD em 7 dias
4,8
4,8

Hi, I am Haresh, having 14+ years of experience in Software Testing Industry. - Having unique blend of knowledge in Quality Product Delivery, Processes Management, Functional testing, Integration and regression testing, load and Perfromance Testing which help me to take the Quality of the software to the next level. - Hands on experience on testing Desktop, Web Based, Mobile application and ERP based application. - Hands on experience on automation testing tools on selenium webdriver, jmeter, katalon studio, Appium, cypress, selenium with TestNG freamwork etc.. - Thorough understanding of Product Delivery Life Cycle, Software Testing Life Cycle and Software Development Life Cycle. - Experience in Well conversant with writing Test plan,Test Cases,Bug report, Release Note and Product Health Report. - Worked in various domains like Finance, Retail, Web Portals, Healthcare, ecommnerce, CMS, Eduction Portal, Life Insurance, ERP system etc. - I do have require mobile devices to test mobile view or applications like android and iOS applications. - I have hands on experience with Git, postman, MSSQL Server. Kindly review my profile and let me know you view over the same. Thanks, Haresh
$240 USD em 7 dias
5,2
5,2

Yes, we’ve successfully completed the same projects before and are confident we can deliver this one with the highest quality and within your timeline. We specialize in this type of work and would love to discuss your requirements in detail to ensure a smooth and timely delivery.
$140 USD em 7 dias
5,5
5,5

Hi, I’m excited about the opportunity to assist with the QA review of your 3CX / VoIP system for your educational SaaS platform. With proven hands-on experience with both 3CX v18 and v20, I understand the intricacies of VoIP systems and their call flows, making me well-suited for this role. I will conduct a thorough assessment of your existing setup by verifying the SIP trunk status, inbound call routing, voicemail behavior, and more. My focus will be solely on identifying risks and potential improvements, ensuring that your communication system operates effectively. I’m available for this engagement within the next 24 to 48 hours and can provide a detailed QA report outlining everything that is working correctly, along with any issues found and suggested enhancements. Thanks,
$80 USD em 1 dia
3,9
3,9

Hello, I have 5+ years of hands-on experience with VoIP systems and 3CX (v18 and v20) and a strong understanding of SIP call flows, IVR logic, and inbound routing. My approach is strictly QA-focused, ensuring that what is working correctly is verified and any risks or misconfigurations are clearly identified—without making any changes to the system. I can deliver a concise written QA report outlining findings, issues, and recommendations. I am available within the next 24–48 hours and fully understand this is a report-only engagement, with no implementation or configuration work involved. Best regards, SoftNexus Technologies
$70 USD em 3 dias
1,0
1,0

Hey , I just went through the project description, and I see you are looking for someone experienced in Technical Documentation, VoIP, Telecommunications Engineering, Telecom Sales, Network Security, Software Testing, Testing / QA, Risk Assessment and Asterisk PBX. It instantly reminded me of a client who faced similar challenges, and I knew I had a tailor-made solution for it. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: • Is there anything else you’d like to add to the project details? • What’s the top hurdle you’re facing with this project? • What is the timeline to get this done? Why Choose Me? 250+ Projects. 5 Years. Zero Misses. My reputation is built on a single metric: Flawless Execution. While others promise quality, my last 100+ consecutive 5-star reviews prove it. I don’t just finish the job; I set the standard. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) The portfolio here is just the tip of the iceberg. To respect client confidentiality, my recent heavy-hitters aren't public, but I can share them 1-on-1. Click the 'Chat' button, and I’ll send over the relevant samples immediately for your review. Regards, Abdul Haseeb Siddiqui.
$30 USD em 6 dias
0,0
0,0

Hey , Thank you for sharing the job details. After going through the description, it’s clear you need someone confident with Technical Documentation, Telecommunications Engineering, Network Security, Testing / QA, Asterisk PBX, VoIP, Risk Assessment, Telecom Sales and Software Testing and can deliver clean, reliable results. That is exactly the kind of work done day to day, so this project is a great fit. Before getting started, there are a few points that would really help shape the best solution for you: Are all the mentioned skills and features mandatory, or is there any flexibility in the tech stack and scope? Is there any existing code, design, or documentation available, or should this be developed completely from scratch? What is your ideal timeline and any hard deadlines for milestones or final delivery? Why work with me? 1. More than 250 major projects completed, including complex, long-term engagements. 2. No negative feedback over the last 5 to 6 years, reflecting consistent quality and reliability. 3. 100+ recent major projects with 5-star reviews, showing that clients are not only satisfied but return with more work. Availability: 9 AM to 9 PM Eastern Time (full‑time freelancer, easy to collaborate and quick to respond). Portfolio: https://www.freelancer.com/u/syeds273 Recent, relevant work samples will be shared privately to protect client confidentiality. Please start the chat so we can finalize the project details, expectations, and the best executio
$30 USD em 5 dias
0,0
0,0

Hi There, I understand you are looking for a skilled 3CX/VoIP specialist to conduct a focused Quality Assurance (QA) review of your educational SaaS platform's communication system. My expertise aligns perfectly with your project needs, as I will deliver a thorough assessment of your 3CX setup, ensuring reliable inbound call handling, IVR routing, and proper voicemail management. I am Raja Hunain, with over 3 years of experience in Testing/QA, Asterisk PBX, Software Testing, VoIP, and Telecommunications Engineering. My skills also include Technical Documentation and Risk Assessment, making me well-equipped to identify misconfigurations or potential improvements in your system. To view my relevant work, please check my portfolio: https://www.freelancer.com/u/rajahunainweb I am available within the next 24-48 hours and fully understand that this engagement is strictly QA without any configuration work involved. Looking forward to collaborating with you. Thanks, Raja Hunain
$140 USD em 7 dias
0,0
0,0

Hi there,Good evening I am Talha. I can work with your project skills Risk Assessment, Network Security, Technical Documentation, Telecom Sales, Testing / QA, Asterisk PBX, VoIP, Software Testing and Telecommunications Engineering I am excited to present my proposal, which centers around a personalized approach designed to elevate your project. We will start with an in-depth consultation to gain a deep understanding of your project's unique requirements, goals, and constraints. Our commitment to customization means that we will tailor our services to align perfectly with your project, and we will explain how this approach will meet your expectations. Please note that the initial bid is an estimate, and the final quote will be provided after a thorough discussion of the project requirements or upon reviewing any detailed documentation you can share. Could you please share any available detailed documentation? I'm also open to further discussions to explore specific aspects of the project. Thanks Regards. Talha Ramzan
$30 USD em 11 dias
0,0
0,0

Hey , I just went through your job description and noticed you need someone skilled in Network Security, Telecom Sales, Testing / QA, VoIP, Technical Documentation, Asterisk PBX, Software Testing, Risk Assessment and Telecommunications Engineering. That’s right up my alley. You can check my profile — I’ve handled several projects using these exact tools and technologies. Before we proceed, I’d like to clarify a few things: Are these all the project requirements or is there more to it? Do you already have any work done, or will this start from scratch? What’s your preferred deadline for completion? Why Work With Me? Over 180 successful projects completed. Long-term track record of happy clients and repeat work. I prioritize quality, deadlines, and clear communication. Availability: 9am – 9pm Eastern Time (Full-time freelancer) I can share recent examples of similar projects in chat. Let’s connect and discuss your vision in detail. Kind Regards, Zain Arshad
$30 USD em 2 dias
0,2
0,2

I have hands-on experience with 3CX versions 18 and 20, having performed similar QA reviews on VoIP setups for SaaS platforms. I will verify SIP trunk status, inbound call flows, IVR and department routing, voicemail behavior, call logs, and audio prompt compliance without making any changes. I can deliver a clear written report highlighting what’s working, any risks or misconfigurations, and suggested improvements if needed. I understand this is strictly QA—no configuration or implementation involved. I’m available to start within the next 24 hours and can complete the review in the 3–4 hour window. Could you please confirm if I’ll have access to any call logs or recordings, or is testing fully done within the 3CX Manager interface only? Looking forward to your confirmation so I can schedule this promptly.
$250 USD em 7 dias
0,0
0,0

Hi, I’m an experienced 3CX / VoIP engineer with hands-on exposure to 3CX v18 and v20, focusing on call flow validation, IVR routing, voicemail behavior, and SIP-based inbound handling. I understand this engagement is strictly QA and verification only, no configuration changes or implementation. I will review the setup directly in 3CX Manager to verify SIP trunk status, inbound call logic (business vs after-hours), IVR and department routing, voicemail delivery, call logs, reporting consistency, and audio prompt/WAV compliance. My approach is systematic and risk-focused, aimed at identifying misconfigurations, edge cases, or operational gaps that could impact call reliability or user experience. The deliverable will be a clear, concise QA report outlining what is working correctly, any issues or risks found, and recommendations only (no changes performed). All access will be temporary, and no credentials will be retained. Best regards, Andi Aslam
$140 USD em 7 dias
0,0
0,0

Because I am used to working neatly, on time, and focussing on the client's needs. I quickly understand instructions, communicate, and am committed to delivering work results according to the expected targets.
$140 USD em 7 dias
0,0
0,0

Hi. I am currently working at a VoIP solutions company and have extensive hands-on experience with SIP trunks, IVR setups, call flows, voicemail routing, and reporting. I am very familiar with reviewing and verifying these systems from a QA perspective. I am available within the next 24–48 hours and fully understand this is a QA-only engagement—no configuration, implementation, or redesign will be performed. I can provide a clear, detailed report covering what is working, any risks or misconfigurations, and recommended adjustments if needed. Given my background, I believe I am an ideal fit for this QA review.
$140 USD em 7 dias
0,0
0,0

Johannesberg, South Africa
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Membro desde nov. 11, 2025
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