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Virtual Customer Support for Online Live Chat Paid US$[url removed, login to view]

Virtual Assistant Position for Online Live Chat Paid US$[url removed, login to view]

We are looking for one Virtual Assistant with great American English comprehension and writing skills to assist us with Live Chat support from 4 PM EST to 12 AM EST. This is not a full-time position so it is a great position for someone that is going to be at their computer anyway doing work, surfing the web or watching TV with their computer on their lap.

Live Chat software will be provided via web access (HTML 5) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details.

Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English.

This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 20-50 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service.

Hours:

-Roughly 4 PM EST to 12 AM EST

Compensation:

-US$[url removed, login to view]

Requirements:

1. Work any time that fits your daily work schedule.

2. Always-on high speed internet access

3. Latest version of IE, Chrome or Firefox

4. Must sign an NDA (Non-Disclosure Agreement)

5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions.

6. Additional languages are a plus. Please note if you know any additional languages.

PROJECT RENEWABILITY:

-Project may be renewed for additional postings if vendor delivers high-quality work.

BID REQUIREMENTS:

-PLEASE PROVIDE YOUR COST PER CHAT BIDS BASED ON 50 CHATS.

-Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid.

-Please provide us with details including your normal working days/hours in the US EST time zone. The position isn't limited to US daytime hours and we are looking for one or more provider(s) to cover 24 hours per day so we welcome any applicant that can provide a great level of customer support during times that match their available hours.

-Please put the text "I have thoroughly read your project brief and project requirements" so I know you read the entire project description.

-Please email me for additional information.

-All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.

Habilidades: Atendimento ao cliente, Suporte por Telefone, Telemarketing, Assistente virtual

Ver mais: writing text money, writing money internet, work online paid daily, work online customer service, work available online, professional paid hour, paid training, paid online writing, online writing earn money, online writing support level, online writing software, online writing skills, online writing requirements, online work money, online paid writing

Acerca do Empregador:
( 47 comentários ) Kowloon, United States

ID do Projeto: #5121698

43 freelancers estão ofertando em média $88 para este trabalho

yathin

I have thoroughly read your project brief and project requirements Hello, I am currently providing chat support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. Mais

$30 USD in 30 dias
(7 Comentários)
4.7
tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research /Admin /SEO/ Mais

$155 USD in 3 dias
(14 Comentários)
5.0
ksoftwares

I am interested sir, 0.50 / chat is handsome money for me, I am good with computer I have good internet connection Regards

$155 USD in 3 dias
(53 Comentários)
4.3
saninfotech

Dear sir, i have more than 6-7 years experience in Freelancing work so i am sure i will finish this work on time with good quality as per you want i am ready to give you sample work so we can discus more about this pro Mais

$30 USD in 3 dias
(9 Comentários)
3.9
VideoTon

Hi, It's VT here. I am interested professional assistant with experience in customer support, data entry, analysis, data analysis, technical support, VA, research. I am ready to help you in a long-term basis. Mais

$35 USD em 1 dia
(3 Comentários)
3.7
bpo0995

Hi We are a call center having more than 10 agents working for us. We work 24/7 and our agents have good English writing skills. We maintain good quality and offer the best service to our clients. We have some lo Mais

$35 USD em 1 dia
(2 Comentários)
2.0
lux17682

I have thoroughly read your project brief and project requirements. Hi, I have 10 years experience in Customer Service. I have been doing presales and after sales phone support, Email support, live Chat Supp Mais

$83 USD in 3 dias
(2 Comentários)
2.0
argoutsourcing

Hello, my name is Alejandra I have 8 years of experience on Bi-lingual Call Center, (English-Spanish), as an agent and a quality analyst at the Quality and training area, (SYKES) Actually I´m Quality and Training c Mais

$30 USD em 1 dia
(1 Comentário)
1.5
animeshlokras

Cost per Chat = $0.50/chat Working Days - Monday to Sunday (All days) Working Hours - 12 AM EST to 8 AM EST I have thoroughly read your project brief and project requirements. Looking forward to hear from you. T Mais

$30 USD in 3 dias
(1 Comentário)
0.0
JonesTroy

First Synergy Global Center Phil Co is the registered BPO company providing excellent outsourcing services in the Philippines with 4 years of experience. Our main goal is to increase your company´s profits by decreasi Mais

$166 USD em 1 dia
(1 Comentário)
0.0
AuraBiru

I have thoroughly read your project brief and project requirements. I have a vast experience in customer support, including via chat, as my resume can confirm. I am available to work in 2 shifts, changing every week Mais

$30 USD in 3 dias
(1 Comentário)
0.0
luigandah

Hi there I am interested for this project as a freelancer and I own a small outsourcing company here in our place, maybe my small company can do business with you. . I have a small team of skilled workers whom you can Mais

$166 USD in 3 dias
(0 Comentários)
0.0
tanya76

Hello, I have thoroughly read your project brief and project requirements. My bid is for $25 for 50 chats. I am a U.S. born citizen with excellent grammar and customer service skills. I have experience in dealing wi Mais

$30 USD in 3 dias
(0 Comentários)
0.0
aneesafzal

"I have thoroughly read your project brief and project requirements" Hi, Thank you very much for providing us a chance to bid on your project. I had a lot to talk about but I'll stay around the point as this is my Mais

$30 USD em 1 dia
(0 Comentários)
0.0
smitinfotech

Hi, "I have thoroughly read your project brief and project requirements" I earlier worked as a Remote Tech-support with one of famous Gold tier firm. I am capable to work and able to provide live support through Mais

$111 USD in 3 dias
(0 Comentários)
0.0
subhadas45

dear sir..i have a big team for your work.please give me a chanch. more details check pmb thanke SUBHA

$147 USD in 3 dias
(0 Comentários)
0.0
ziisupport

My specific bid - $20 per hour I have more than 7 years of experience customer/technical support service using email, chat and phone support in a company base here in Singapore. Typing speed and accuracy in not an iss Mais

$30 USD em 1 dia
(0 Comentários)
0.0
adrish12

"I have thoroughly read your project brief and project requirements" Hiring Manager! I have past several years of experience in customer support handling inbound, outbound, live chat and email process. So, I wi Mais

$35 USD in 3 dias
(0 Comentários)
0.0
gamboa1979

I have thoroughly read your project brief and project requirements and so I am proposing for $0.50 per chat which will be equivalent to $25 per 50 chats. I am very excited to work with you and help your business. Hope Mais

$30 USD em 1 dia
(0 Comentários)
0.0
Amandacmoy

"I have thoroughly read your project brief and project requirements" Hello! I am currently seeking part time employment and I think this would be perfect. I would be available from 5:30 pm until midnight Monday thro Mais

$30 USD in 3 dias
(0 Comentários)
0.0