Dear Sir / Mam,
I have read the job description & would like to mention that I have passed out my schooling from an English medium school. I am a graduate in Accountancy Honors from Calcutta University. I chose call center as my career from the time I was pursuing graduation and have been successful in my career of 13 years so far. I have been associated with international call centers only & worked in all highly English speaking countries. As a call center executive, I have explored various verticals like inbound & outbound telemarketing ( B2C & B2B ), cold calling, appointment setting, customer support ( phone, email & chat ) to name a few. I have plenty of work experience & able to communicate through all modes.
I have worked with renowned companies in USA, UK, Canada & Australia providing virtual support that includes telemarketing, email handling, chats / ticket support & customer service as a common role. I fulfill all the requirements for the above position & skilled enough to handle all the related tasks. I am a champion whose professionalism, work ethics & ability to meet deadlines without excuses makes it worth considering & giving me an opportunity to be an asset for your esteemed organization.
I am proficient in English (read, write & speak), quick learner, tech savvy & someone who possesses good knowledge in MS Office, G-Suite, CRM's, SAAS etc.
Looking forward to & hearing from you soon!
Thanks & Regards,
Pratik Saraogi.